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Significant Differences in Preferred Online Shopping Channels by Generation

Significant Differences in Preferred Online Shopping Channels by Generation

SEOUL, Feb. 19 (Korea Bizwire) — While online shopping has become a key retail channel, there are wide variations in channel preferences by different age groups. According to a survey by South Korean retail industry analysis service WiseRetail last year on the value of payments for online services by generation, people in their 20s paid [...]

E-commerce Battleground Turns to ‘Easy Returns’

E-commerce Battleground Turns to ‘Easy Returns’

SEOUL, Feb. 18 (Korea Bizwire) — The e-commerce industry, which has long emphasized “fast delivery,” is now expanding its services, with competition now turning to offering “easy returns”. South Korea’s major shopping portal 11st said Monday that it has introduced a service to offset return costs caused by customers exchanging products, in which an insurance [...]

Shopping Keywords of the Year: One Day, One Person

Shopping Keywords of the Year: One Day, One Person

SEOUL, Dec. 6 (Korea Bizwire) — The most popular keywords in the South Korean online shopping market this year are “one day” and “one person.” Interpark, an online shopping site, said in a recent report that marketing kicked off in Korea’s e-commerce industry this year using so-called “one-day” promotions. One-day promotions refer to sales events [...]

Reverse Discrimination Against Domestic Online Shopping Mall, Taxation Burden to Limited Products

Reverse Discrimination Against Domestic Online Shopping Mall, Taxation Burden to Limited Products

SEOUL, Oct. 24 (Korea Bizwire) – Competition between domestic and overseas online retail companies is unfair, and industry support systems need to be overhauled to preempt the global e-commerce market, according to a recent study. According to a report commissioned by the Korea Economic Research Institute to Prof. Jung Yeon-sung of Dankook University, obstacles to the development [...]

Furniture Industry Embraces Move to Online Stores

Furniture Industry Embraces Move to Online Stores

SEOUL, Sept. 23 (Korea Bizwire) — The furniture industry is stepping up its online business. Through online markets, furniture manufacturers are able to introduce a variety of products without the limitations of space, and are in turn benefiting from lower operating costs. A notable change was made by Swedish furniture giant IKEA, which entered the [...]

Retail Giants Eye Luxury Segment to Bolster Online Biz

Retail Giants Eye Luxury Segment to Bolster Online Biz

SEOUL, Sept. 21 (Korea Bizwire) — South Korea’s retail giants are increasingly turning their eyes to the luxury segment for their e-commerce business in an apparent move to differentiate themselves from online competitors. Lotte Shopping Co., the operator of South Korea’s biggest department store and a leading discount store, opened its first online shopping mall [...]

S. Koreans’ Overseas Direct Purchases Up 20 pct in First Half

S. Koreans’ Overseas Direct Purchases Up 20 pct in First Half

SEJONG, Sept. 17 (Korea Bizwire) — South Koreans’ direct purchases from foreign countries rose 20 percent in the first six months of 2019 from a year earlier as more consumers opted to buy quality goods at cheap prices, customs data showed Tuesday. South Korean shoppers bought a total of US$1.58 billion worth of foreign goods [...]

Consumer Complaints About Overseas Deals Rise 10-fold over 3 Years

Consumer Complaints About Overseas Deals Rise 10-fold over 3 Years

SEOUL, Sept. 15 (Korea Bizwire) — South Koreans’ complaints about cross-border transactions have skyrocketed over the past three years due to a sharp rise in overseas travel and direct purchases from foreign countries, a state-run consumer agency said Sunday. The number of complaints about direct overseas purchases and foreign travel services came to 3,933 cases [...]