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Customers Throng TMON, WeMakePrice for Refunds as Liquidity Woes Persist

Customers Throng TMON, WeMakePrice for Refunds as Liquidity Woes Persist

SEOUL, Jul. 26 (Korea Bizwire) — Thousands of customers have swarmed the headquarters of TMON and WeMakePrice, two local affiliates of Singapore-based e-commerce platform Qoo10 Group, to seek refunds, according to company officials on Friday, as payment delays by the two online marketplaces sparked liquidity woes among sellers. TMON and WeMakePrice have failed to pay [...]

Liquidity Woes Feared to Deepen for Sellers of TMON, WeMakePrice over Payment Delays

Liquidity Woes Feared to Deepen for Sellers of TMON, WeMakePrice over Payment Delays

SEOUL, Jul. 25 (Korea Bizwire) — Payment delays by TMON and WeMakePrice, South Korean affiliates of Singapore-based e-commerce platform Qoo10 Group, were feared to deepen liquidity woes of sellers on the online marketplaces, according to some sellers Thursday. The e-commerce platforms have failed to pay money earned by sellers in May, particularly after Qoo10 Group [...]

Government Expands Permits for Restaurants to Hire Foreign Kitchen Assistants

Government Expands Permits for Restaurants to Hire Foreign Kitchen Assistants

SEOUL, July 19 (Korea Bizwire) – Chinese, Japanese and Western restaurants will be allowed to employ immigrant workers as kitchen assistants, officials said Friday, a move that could help address workforce shortages in the restaurant industry. Under the updated work permit policy, restaurants servicing Chinese, Japanese, Western or other foreign cuisine will be permitted to [...]

Delivery App Baemin to Raise Commission Fee for Restaurants

Delivery App Baemin to Raise Commission Fee for Restaurants

SEOUL, Jul. 10 (Korea Bizwire) — Delivery app Baedal Minjok, or Baemin, said Wednesday it will raise its commission fee for restaurants that have registered for Baemin delivery services to 9.8 percent of food prices from next month. Baemin has received 6.8 percent commissions from the registered restaurants. But its two smaller rivals — Coupang [...]

South Korean Regulator Imposes Record 140 Billion Won Penalty on Coupang

South Korean Regulator Imposes Record 140 Billion Won Penalty on Coupang

SEOUL, Jun. 13 (Korea Bizwire) – In an unprecedented move, South Korea’s antitrust regulator, the Fair Trade Commission, has levied a record fine of 140 billion won against Coupang, the country’s largest e-commerce company, on allegations of unfairly favoring its own products over those of third-party sellers.   The staggering penalty, the highest ever imposed [...]

Users of Translation Service Naver Papago Top 20 Mln

Users of Translation Service Naver Papago Top 20 Mln

SEOUL, Jun. 10 (Korea Bizwire) — Users of Naver Papago, the South Korean online portal operator’s artificial intelligence-powered translation service, have steadily increased, topping 20 million last month on overseas demand, industry sources said Monday. The number of Papago’s monthly active users (MAUs), both for app and web versions, reached 20.74 million in May, up [...]

Delivery Workers’ Income Rises Over 11% as Efficiency Improves

Delivery Workers’ Income Rises Over 11% as Efficiency Improves

SEOUL, Jun. 5 (Korea Bizwire) – South Korea’s leading food delivery platform, Baemin, has announced that its delivery riders working over 40 hours per week earned an average monthly income of 3.93 million won from January to April this year. This figure represents a notable increase of 400,000 won (11.3%) compared to the same period in [...]

Baemin, South Korea’s Top Food Delivery App, to Impose Fees for Takeout Orders

Baemin, South Korea’s Top Food Delivery App, to Impose Fees for Takeout Orders

SEOUL, Jun. 3 (Korea Bizwire) – Baemin, the leading food delivery app in South Korea, will start charging “packaging fees” for takeout orders from July 1. While existing partners will be exempt from these fees until March 2025, the move suggests that packaging intermediation services may eventually become paid offerings across the board. According to industry [...]

Korean Delivery Apps Engage in Cutthroat Competition for Customers

Korean Delivery Apps Engage in Cutthroat Competition for Customers

SEOUL, May 20 (Korea Bizwire) – The competition among South Korea’s major food delivery apps — Baedal Minjok, Coupang Eats and Yogiyo — to poach customers from one another is intensifying into a bruising battle.  The clash among the three services erupted last year over discounts on delivery fees. After a brief lull, their rivalry reignited [...]