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More Than 2,300 Consumers Signal Intent to Join U.S. Class Action Against Coupang After Major Data Breach

More Than 2,300 Consumers Signal Intent to Join U.S. Class Action Against Coupang After Major Data Breach

SEOUL, Dec. 12 (Korea Bizwire) —  A growing number of consumers are preparing to take legal action in the United States against Coupang Inc. over a massive data breach that exposed personal information from nearly two-thirds of South Korea’s population, according to a Seoul-based law firm. Daeryun Law Firm LLC said Friday that its U.S. [...]

Chinese E-Commerce Apps Show Diverging Trends After Coupang Data Leak

Chinese E-Commerce Apps Show Diverging Trends After Coupang Data Leak

SEOUL, Dec. 11 (Korea Bizwire) — Chinese e-commerce platforms operating in South Korea have seen mixed user trends following Coupang’s massive data breach, with some apps losing active users while others continued to grow, according to new industry data. Mobile Index, a data unit of IGAWorks, said Wednesday that AliExpress and Shein experienced declines in daily [...]

Privacy Watchdog Tells Coupang to Simplify Membership Cancellations, Fix Liability Rules

Privacy Watchdog Tells Coupang to Simplify Membership Cancellations, Fix Liability Rules

SEOUL, Dec. 10 (Korea Bizwire) — South Korea’s privacy regulator on Wednesday ordered Coupang Inc. to revise its liability exemption clause for data breaches and simplify its membership cancellation process. The Personal Information Protection Commission (PIPC) issued the instruction after reviewing the company’s terms of service, membership policy and follow-up measures in the wake of [...]

Naver’s AI Shopping App Emerges as Fastest-Growing E-Commerce Platform in Korea

Naver’s AI Shopping App Emerges as Fastest-Growing E-Commerce Platform in Korea

SEOUL, Dec. 9 (Korea Bizwire) —  Naver’s standalone AI-driven shopping app, Naver Plus Store, has emerged as the fastest-growing e-commerce platform in South Korea this year, according to a global app market analysis released Monday by Sensor Tower. From January through October, Naver Plus Store ranked No. 1 in both total downloads and download growth among [...]

Coupang Sees Sharp User Decline Following Massive Data Breach

Coupang Sees Sharp User Decline Following Massive Data Breach

SEOUL, Dec. 8 (Korea Bizwire) — Coupang, South Korea’s largest e-commerce platform, is experiencing a significant drop in user traffic following a major personal data breach that triggered widespread consumer anxiety and scrutiny, new industry data shows. According to Mobile Index, a data analytics platform owned by IGAWorks, Coupang’s daily active users (DAU) stood at 16.18 [...]

Seattle Headquarters of Coupang Targeted in Class Action After Data Leak

Seattle Headquarters of Coupang Targeted in Class Action After Data Leak

WASHINGTON, Dec. 7 (Korea Bizwire) – The global headquarters of e-commerce giant Coupang Inc. in Seattle is facing a class-action lawsuit, adding to a wave of complaints already lodged in South Korea over a massive personal data breach that affected more than 30 million customers. SJKP, the U.S. branch of Daeryun law firm, said during [...]

After Massive Coupang Breach, Korean Platforms Tighten Security and Expand Monitoring

After Massive Coupang Breach, Korean Platforms Tighten Security and Expand Monitoring

SEOUL, Dec. 8 (Korea Bizwire) — Following the disclosure that personal information belonging to more than 30 million Coupang users had been leaked, South Korea’s leading digital platforms are moving to strengthen cybersecurity, conduct internal audits and guard against potential secondary fraud, industry officials said Sunday. Major players — including Naver, Kakao and financial platform Toss [...]

Government to Tighten Screening of Information Security System Following Coupang Breach

Government to Tighten Screening of Information Security System Following Coupang Breach

SEOUL, Dec. 6 (Korea Bizwire) — The government unveiled plans Saturday to toughen the management and screening process for the state-certified information security system amid growing personal data breaches at authorized companies, such as Coupang. The Personal Information Protection Commission and the Ministry of Science and ICT discussed the measures during an interagency meeting earlier [...]

Coupang Data Breach Raises Scrutiny of Foreign Developer Hiring, Including Large China-Based Teams

Coupang Data Breach Raises Scrutiny of Foreign Developer Hiring, Including Large China-Based Teams

SEOUL, Dec. 5 (Korea Bizwire) — South Korean e-commerce giant Coupang is facing intensifying scrutiny after a major data leak revealed that significant portions of its Korean-language service were built and maintained by foreign developers, including sizable teams based in China. The primary suspect in the breach is a former Chinese employee who worked on the [...]

Coupang Data Breach Ripples Through Small Businesses as Sales Drop and Uncertainty Grows

Coupang Data Breach Ripples Through Small Businesses as Sales Drop and Uncertainty Grows

SEOUL, Dec. 4 (Korea Bizwire) — The fallout from Coupang Inc.’s massive data breach is beginning to hit small businesses that depend heavily on the platform, with some vendors reporting sharp declines in sales and mounting anxiety about long-term damage, industry officials said Thursday. Last week, the U.S.-listed e-commerce giant disclosed that the personal information of [...]