Companies Crack Down on AI-generated Cover Letters in Recruitment Season | Be Korea-savvy

Companies Crack Down on AI-generated Cover Letters in Recruitment Season


Jobseekers participate at a hiring event in southern Seoul, in this March 2, 2023, file photo. (Yonhap)

Jobseekers participate at a hiring event in southern Seoul, in this March 2, 2023, file photo. (Yonhap)

SEOUL, March 23 (Korea Bizwire)As the hiring season heats up, many companies are becoming increasingly wary of job applicants who use generative artificial intelligence (AI) to create resumes.

Services such as ChatGPT provide high-quality output in a short amount of time, raising concerns about the potential for discrimination among applicants.

There is a growing possibility that some companies may resort to using fraud detection programs to identify problematic cover letters.

Industry observers believe that as generative AI becomes more sophisticated, more companies will adopt detection programs.

It is important to note that submitting a cover letter written by another person to a company is currently punishable as obstruction of justice or obstruction of business hierarchy.

Major companies are said to be discussing introducing programs to filter out resumes and interview responses that are written by generative AI.

The human resources team of a semiconductor company in the greater Seoul area is reportedly considering introducing a program to determine whether ChatGPT has been used.

This file photo taken on Aug. 26, 2020, shows officials from banks conducting online job interviews with applicants at a job expo in Seoul. (Yonhap)

This file photo taken on Aug. 26, 2020, shows officials from banks conducting online job interviews with applicants at a job expo in Seoul. (Yonhap)

Samsung Electronics has not yet introduced a generative AI screening program. The company believes it can identify talented individuals through its internal recruitment system, including the “Samsung Goshi” (GSAT).

LG, on the other hand, is finding it difficult to penalize applicants who merely refer to or add to applications created by generative AI. The company is considering how to handle applications that use ChatGPT excessively.

Meanwhile, Lotte plans to use an artificial intelligence (AI) system to check cover letters for plagiarism and evaluate whether candidates meet the company’s requirements.

Lotte has emphasized that preventing fraud is the most important purpose of the AI system, and HR teams will also verify the authenticity of cover letters.

Job portal services are also jumping on the trend. JobKorea recently launched an AI-based service to help corporate HR managers improve recruitment efficiency.

The service provides plagiarism rate results through AI analysis when a company member reviews a job applicant’s cover letter.

The service checks the plagiarism rate and plagiarized sentences by comparing the contents of the resume with the database of AI technology company Muhayu’s “copykiller”.

H. M. Kang (hmkang@koreabizwire.com)

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