SEOUL, Jan. 11 (Korea Bizwire) – The recovery rate for Samsung’s defective Galaxy Note 7 in Korea is around 95 percent, meaning that roughly 25,000 of the phablets’ users are still desperately clinging on to a product that has been a disaster for the South Korean tech giant.
On Tuesday, Samsung Electronics downgraded the device’s maximum charging limit from 60 percent to 15 percent through another software update. In a way, this was the last warning for those making their final stand to voluntarily turn in the devices, before Samsung decides on a complete service ban.
Despite the new limits, persistent Note 7 users are refusing to give in, sharing tips and ideas such as installing update-blocking apps to avoid the new restriction, or even suggesting ways to charge their devices to the maximum.
As of Wednesday morning, there were 11,541 members on a Naver Café (Internet community) titled “I Want to Keep Using My Galaxy Note 7.” The number of members soared after January 4, which was when Samsung announced the new battery measures.
They’re the last of the customers demanding that Samsung let them use the phablets, seeing as there are no suitable alternatives in the market, and claim they have the legal right to do so, with some of them already engaged in lawsuits against the company.
Many expressed their strong will to continue using the smartphones even if they fail to block the new software update, posting comments such as “I’ll hold out until the full service ban,” “I have three portable battery chargers,” and “I’ll switch to airplane mode at night”.
The three big mobile carriers in Korea – SK Telecom, KT and LG Uplus – are enforcing the update’s installation late at night when there is less network traffic.
By Joseph Shin (firstname.lastname@example.org)