This image provided by Hyundai Motor Group shows the Kona Electric.
SEOUL, Oct. 30 (Korea Bizwire) — Consumers are expressing dissatisfaction towards Hyundai Motor Co.’s recent recall of its Kona electric vehicle (EV) following a series of cases where the vehicle has shut down, even after the recall.
Hyundai recalled Kona EVs manufactured before March 13, to update the vehicle’s battery management system (BMS).
The problem is that some vehicles have continued to shut down even after recall measures were taken.
Kona owners have reported that the dashboard asks them to inspect the EV system as the vehicle fails to start. Sometimes the vehicle starts, but the driver cannot operate the transmission, turn the steering wheel, or turn off the vehicle.
Once the vehicle shuts down, the car needs to be towed for repair.
As a series of vehicles are experiencing similar problems following recall, customers are beginning to worry that their cars might shut down at any time.
Kona owners have also complained about the update program.
The new update includes a provision under which the BMS conducts a 10-minute self-check after the battery level reaches 90 percent during recharging, a change that was not communicated to customers.
Following the recall, customers have complained that the vehicle takes longer to recharge, requiring more than two hours to charge up to 70 percent.
Kevin Lee (kevinlee@koreabizwire.com)
