SEOUL, July 17 (Korea Bizwire) – Samsung Electronics was named as the best brand in the large TV category in the United States. The company announced on July 16 that it grabbed the No. 1 spot in the 2013 high-definition TV customer satisfaction report (over 50-inch category) published by the U.S. market research firm JD Power.
JD Power compiled data based on surveys on 6,000 customers who bought their HD TVs for the past 12 months. It measures scores in seven areas including performance, reliability, user convenience, style, features, price, and warranty. Samsung Electronics achieved 879 points out of 1,000, ranking No. 1 in overall evaluation.
With this achievement, Samsung is one step closer to accomplishing the record of No. 1 in the North American flat TV market for eight straight years. For five months between January and May this year, Samsung’s share in the North American flat TV market is 28.8 percent, more than the combined share of the second and third players.
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