This photo provided by SK Telecom shows its NUGU Care Call, an AI service to monitor people under self-quarantine and active surveillance.
SEOUL, April 9 (Korea Bizwire) — SK Telecom Co., the country’s largest mobile carrier, said Thursday that it had entered into a business agreement with the Korea Disease Control and Prevention Agency (KCDC) for the establishment of an artificial intelligence (AI)-based service designed to help with COVID-19 vaccination.
Under this system, SK Telecom’s NUGU AI platform, currently used in smart home devices, makes phone calls to notify a person of the vaccination schedule and monitor side effects.
After medical center personnel log in to the website and register the list of contacts, the AI makes phone calls to those on the contact list and uploads their answers to the website.
SK Telecom and KCDC plan to complete the development of the NUGU Vaccine Care Call by the second quarter of this year and start supplying the system to municipal governments from the third quarter.
This service is expected to contribute to alleviating the workload of personnel at vaccination centers and related medical institutions, as well as making it easier for digitally vulnerable individuals to get vaccination information.
SK Telecom’s NUGU Care Call, an AI service introduced in May 2020 to monitor people under self-quarantine and active surveillance, had made 1.3 million phone calls to about 120,000 people until early this month, thereby reducing the monitoring workload of related medical institutions by 85 percent.
Kevin Lee (kevinlee@koreabizwire.com)
