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LG Electronics Offers Chatbot Service for Customers

LG Electronics Offers Chatbot Service for Customers

SEOUL, Jun. 12 (Korea Bizwire) — LG Electronics Co., a global leader in consumer electronics and mobile communications, said Tuesday it has adopted around-the-clock chatbot service to enhance customers’ convenience. LG Electronics’ chatbot service was based on its artificial intelligence platform called DeepThinQ and an analysis of about 10 million customer complaints about its products, [...]

Seoul to Roll Out Chatbot Service for Policy Discussion Later This Year

Seoul to Roll Out Chatbot Service for Policy Discussion Later This Year

SEOUL, Jan. 9 (Korea Bizwire) — The Seoul government is set to introduce a new AI chatbot service dedicated to discussing administrative matters later this year. The Seoul Metropolitan Government has announced plans to invest over 200 billion won in a total of 842 upcoming Fourth Industrial Revolution projects this year, building on the latest [...]

Ministry of Science to Develop Digital Chatbots for Seniors by 2020

Ministry of Science to Develop Digital Chatbots for Seniors by 2020

SEOUL, Dec. 13 (Korea Bizwire) – The Ministry of Science and ICT has announced plans to develop digital chat bots for lonely seniors as well as a platform providing information related to chemical products by 2020. The plans for the science ministry’s new technology development project were revealed on Wednesday, the continuation of an initiative that [...]

CJ HelloVision Introduces AI Chatbot

CJ HelloVision Introduces AI Chatbot

SEOUL, Nov. 3 (Korea Bizwire) – CJ HelloVision has introduced ‘Udi’, an AI chatbot that will provide counseling services for Hello Mobile Direct, the company’s online mobile shopping mall. The artificial intelligence-powered chatbot uses big data to answer questions from online customers in real time. Even for non-registered Hello Mobile users, Udi can help choose mobile [...]

Domino’s Launches ‘DomiChat’ AI Chatbot Service

Domino’s Launches ‘DomiChat’ AI Chatbot Service

SEOUL, Aug. 21 (Korea Bizwire) — Pizza restaurant chain Domino’s Pizza announced on Sunday it has launched a new AI chatbot service through which users can place orders online. ‘DomiChat’ is an artificial intelligence-based service that allows users to place orders on the internet or using a mobile app easily by talking to a chatbot, making [...]

Yonhap Launches South Korea’s First Chatbot News Service

Yonhap Launches South Korea’s First Chatbot News Service

SEOUL, April 19 (Korea Bizwire) – Yonhap News Agency, South Korea’s key newswire, on Wednesday launched the nation’s first chatbot service, delivering news updates sorted by artificial intelligence (AI) algorithm to Facebook users. In the new service offered in Korean, any Facebook user can send messages to Yonhap’s chatbot via Yonhap’s official Facebook page (fb.com/yonhap) [...]

Smart AI Shopping Assistants Reshaping E-Commerce

Smart AI Shopping Assistants Reshaping E-Commerce

SEOUL, April 13 (Korea Bizwire) – As the fourth industrial revolution reshapes the landscape of online shopping of our time, advanced technology such as chatbots that assist shoppers are proving popular among consumers despite fears jobs will be taken away by robots and automation. Inside reports from the distribution industry yesterday revealed companies that have [...]

‘Delivery Nation’ Makes Big Investment in AI

‘Delivery Nation’ Makes Big Investment in AI

SEOUL, March 7 (Korea Bizwire) –Delivery Nation, the top-ranked delivery app  in Korea, has begun to develop artificial intelligence (AI) for food menu recommendations. Woowa Brothers Corp., which operates Delivery Nation, announced that it will launch the industry’s first artificial intelligence project, dubbed ‘BaeMin-David’, and start developing related technologies such as an interactive robot (chatbot). [...]

AI Debuts in Civil Affairs Administration

AI Debuts in Civil Affairs Administration

DAEGU, Feb. 28 (Korea Bizwire) – The Daegu Metropolitan Government has become the first government body to adopt artificial intelligence in its civil affairs administration.  Dubbed “Ddubot,” after Daegu Duduriso Chatbot, the system launched as part of a pilot project on Monday. It can be used on smartphones and personal computers by local residents who [...]