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Foreign Airlines Face Triple the Complaint Rate of Domestic Carriers in South Korea

Foreign Airlines Face Triple the Complaint Rate of Domestic Carriers in South Korea

SEOUL, Sept. 5 (Korea Bizwire) – As international travel demand surges, foreign airlines operating in South Korea are facing a consumer complaint rate three times higher than that of domestic carriers, according to a report released on September 4 by the Korea Consumer Agency (KCA). The KCA reported that from last year through the first half [...]

More Investors File Complaints Against Terraform Co-founders

More Investors File Complaints Against Terraform Co-founders

SEOUL, May 27 (Korea Bizwire) — A second group of investors in Terraform Labs’ troubled cryptocurrencies filed complaints Friday against its co-founders on charges of fraud. The company’s coins, TerraUSD and Luna, crashed earlier this month, causing huge losses for hundreds of thousands of investors. A total of 76 people participated in the latest legal [...]

Parents File Complaint Against Baby Bathtub Maker over Harmful Chemical

Parents File Complaint Against Baby Bathtub Maker over Harmful Chemical

SEOUL, Feb. 9 (Korea Bizwire) — About 3,000 consumers on Tuesday filed a complaint against two companies that produced and distributed baby bathtubs found to have an excessive level of a harmful chemical substance. A lawyer representing about 1,000 infants and their parents reported Daehyun Chemistry Industry Co. and its distributor to Dongjak Police Station [...]

S. Korean Tech Group Files Complaint Against Google’s In-app Payment System

S. Korean Tech Group Files Complaint Against Google’s In-app Payment System

SEOUL, Aug. 24 (Korea Bizwire) — A group of major South Korean online companies said Monday it submitted a complaint to the country’s telecommunications regulator against Google for potential changes to its app store policies that would force local developers to only use its platform’s payment system. The Korea Internet Corporations Association, which represents major [...]

Famous Stores and Credit Cards Make Online Shoe Shopping Safer

Famous Stores and Credit Cards Make Online Shoe Shopping Safer

Seoul, July 20 (Korea Bizwire) – Consumer “A” bought a pair of shoes for 249,000won last month. When “A” received the shoes, “A” didn’t like the design and requested a refund. However, the seller rejected the request, saying the shoes were not refundable because they were tailor made. As the number of people purchasing shoes [...]