complaints Archives | Be Korea-savvy
S. Koreans Dissatisfied with Overseas Direct Purchase Experience

S. Koreans Dissatisfied with Overseas Direct Purchase Experience

SEOUL, Jun. 13 (Korea Bizwire) — With an increasing number of South Korean consumers opting to make their online purchases thorough overseas websites, complaints related to direct foreign purchases are also on the rise. The Korea Consumer Agency’s Cross Border Transaction Consumer Portal saw a 305 percent rise in complaints last year with 1,463 cases, [...]

Complaints over Overseas Online Purchases Surge in H1

Complaints over Overseas Online Purchases Surge in H1

SEOUL, Aug. 9 (Korea Bizwire) — The number of complaints filed by South Korean consumers who made purchases via foreign online shopping malls increased 46.4 percent in the first half of this year, as more people bought goods directly from overseas sellers attracted by cheaper prices and diversity, data showed Wednesday. The number of complaints [...]