SEOUL, Aug. 14 (Korea Bizwire) — Seoul Metro is appealing for commuter cooperation as it struggles to manage a flood of complaints over subway heating and cooling, with the vast majority concerning uncomfortably hot trains. From May to July this year, the operator received more than 340,000 temperature-related grievances — an average of 3,520 per [...]
SEOUL, Nov. 14 (Korea Bizwire) — The government unveiled a package of measures aimed at addressing long-standing consumer complaints in the wedding industry Thursday, which has often been cited as a significant factor driving up the high costs of marriage. The measures were introduced at an economic ministers’ meeting in Seoul, led by Finance Minister [...]
SEOUL, Mar. 29 (Korea Bizwire) — Complaints filed against AliExpress, the e-commerce retail platform of China’s Alibaba Group, in South Korea nearly tripled in 2023 from a year earlier, a state-run consumer organization said Friday. The number of complaints submitted to the Korea Consumer Agency (KCA) against AliExpress jumped to 673 last year from the [...]
SEOUL, Dec. 13 (Korea Bizwire) – In the South Korean automotive market, Chevrolet (a division of GM Korea) and Land Rover have been identified as the brands receiving the highest number of consumer complaints among domestic and imported cars, respectively. According to data released by the Korea Consumer Agency on December 12, there were a total [...]
SEOUL, July 10 (Korea Bizwire) — As the number of Seoul subway passengers increases with the return to normal life after the pandemic, complaints about hot or cold subway cars have also surged. According to Seoul Metro, the city-run operator of the subway system in Seoul, there were 254,965 complaints about temperature conditions reported to [...]
SEOUL, Dec. 9 (Korea Bizwire) — Nighttime travelers commuting for night shifts or other business are complaining about rising taxi fares in Seoul following the introduction of special nighttime fares. The additional charge for taxis at nighttime came into effect at 10 p.m. on Dec. 1, two hours earlier than before. From 11 p.m. to [...]
SEOUL, April 11 (Korea Bizwire) — A growing number of consumers are complaining about voice call dropping or sound quality issues with some of Samsung Electronics Co.’s Galaxy S22 smartphones, as the tech giant recently found itself in hot water over the performance-throttling Game Optimization Service in the latest Galaxy S series. According to industry [...]
SEOUL, Dec. 16 (Korea Bizwire) — Owners of restaurants, cafes and other small businesses across the country vented outrage on Thursday after the government announced it will restore tough social distancing measures following a spike in coronavirus cases and deaths. Earlier in the day, the government said it will reduce the maximum private gathering size [...]
SEOUL, Aug. 31 (Korea Bizwire) — Reports to the police over people not wearing masks have surged seventeenfold after the Seoul city government mandated face masks in an anti-virus measure, data showed Monday. Reports on people without masks totaled 1,280 cases, or an average of 256 cases per day, between Monday and Friday last week, [...]
SEOUL, Jan. 8 (Korea Bizwire) — As many as eight in 10 South Koreans have experienced exposure to secondhand smoke from neighbors, but most of them refrained from making complaints, a poll showed Tuesday. The survey of 1,542 residents in Gyeonggi Province, the nation’s most populous province that surrounds Seoul, found that 1,197 respondents, or [...]