consumer protection Archives

FSS Reveals 3 Task Force Measures

SEOUL, Apr. 26 (Korea Bizwire) — Telemarketers selling insurance over the phone will now have to pace their explanations at a certain speed to ensure consumer protection, one of many other new measures crafted by the Financial Supervisory Service (FSS). The FSS, drawing upon the expertise of external professionals to identify 177 specific tasks, created [...]

Fraudulent Overseas Online Shopping Sites to Be Named by S. Korean Gov’t

SEJONG, Jan. 8 (Korea Bizwire) – The South Korean government said Thursday it will publish a list of overseas Internet shopping sites that have repeated records of customer complaints, a move aimed at protecting local consumers. The move comes as part of a three-year government policy directive that will be effective from this year. Under [...]