consumers Archives | Be Korea-savvy
South Korean Consumers Embrace Time-Saving Products and Services, Report Finds

South Korean Consumers Embrace Time-Saving Products and Services, Report Finds

SEOUL, Jul. 31 (Korea Bizwire) – A recent report by CJ ENM’s digital marketing firm MezzoMedia reveals a growing trend among South Korean consumers: maximizing value from limited time across shopping, gaming, and content consumption.  The 2024 Consumer Trends Series report, released on July 29, highlights consumers’ increasing preference for products and services that minimize wasted [...]

‘Find Your Hidden Financial Assets’ Campaign Returns 2 Trillion Won to Consumers in South Korea

‘Find Your Hidden Financial Assets’ Campaign Returns 2 Trillion Won to Consumers in South Korea

SEOUL, Jan. 17 (Korea Bizwire) — The Financial Services Commission in South Korea announced that about 2 trillion won of 17.9 trillion won in “hidden” financial assets has been returned to consumers following a successful campaign. The campaign, held from November 13 to December 22 last year, aimed to reunite consumers with their dormant financial assets.  Participating [...]

Growing Concerns over Emerging Tipping Culture in S. Korea’s Hospitality Industry

Growing Concerns over Emerging Tipping Culture in S. Korea’s Hospitality Industry

SEOUL, Aug. 22 (Korea Bizwire) — Numerous online communities have recently brought to light instances where certain local establishments, such as restaurants and cafes, have been requesting tips from customers. This trend has raised concerns about the potential emergence of an unfavorable “tipping culture” in South Korea. Just last week, a well-known online community shared [...]

Complaints on Flight Ticket Purchases Double in H1: Data

Complaints on Flight Ticket Purchases Double in H1: Data

SEOUL, Aug. 2 (Korea Bizwire) — South Korea’s fair trade regulator said Wednesday the number of consumer complaints regarding flight tickets more than doubled on-year in the first half of 2023 amid recovering demand for global travel. The number of such airline complaints filed to authorities reached 834 over the January-June period, rising sharply from [...]

Retailers, Food Producers Take Steps to Address Consumer Concerns over Contaminated Fukushima Water

Retailers, Food Producers Take Steps to Address Consumer Concerns over Contaminated Fukushima Water

SEOUL, June 19 (Korea Bizwire) — With Japan’s approaching deadline for releasing contaminated water from the crippled Fukushima nuclear plant into the ocean, Korean retailers and food producers are taking action to address consumer concerns. Lotte Department Store will install equipment at all its stores capable of detecting radioactive substances in fishery products. The company [...]

Consumers Favor ‘Spicy or Cheap’ Options amid Economic Slowdown

Consumers Favor ‘Spicy or Cheap’ Options amid Economic Slowdown

SEOUL, May 8 (Korea Bizwire) — There is a widespread perception in South Korean society that spicy foods or food products sell well during times of economic difficulties. It is often mentioned that the demand for stimulating tastes grows as a way to alleviate stress. Among the items sold by convenience store chain GS25, the [...]

Young Koreans Prefer Ordering from Kiosks, Older Koreans Prefer Ordering from Staff

Young Koreans Prefer Ordering from Kiosks, Older Koreans Prefer Ordering from Staff

SEOUL, March 28 (Korea Bizwire) — Consumers over 40 years of age still prefer placing orders with a person despite the increasing number of businesses incorporating kiosks, a survey showed Monday. Lotte Members, the membership service for Lotte Group companies, conducted a survey of 1,333 men and women over the age of 10, of which [...]

Consumers Cut Back on Social Media amid Economic Slump

Consumers Cut Back on Social Media amid Economic Slump

SEOUL, Feb. 21 (Korea Bizwire) — The so-called “online minimalism” effect is spreading through the online sphere as people increasingly delete their social media accounts and posts or cut back on their usage with the rising trend of practical consumption that came about in response to rampant inflation. A 31-year-old office worker Park Su-yeon recently [...]

Consumers and Restaurants Feel the Pinch with Delivery Costs Surging

Consumers and Restaurants Feel the Pinch with Delivery Costs Surging

SEOUL, Feb. 17 (Korea Bizwire) — The rapid growth of South Korea’s food delivery market during the COVID-19 pandemic has caused a sharp increase in delivery fees, leaving small business owners and consumers struggling to cope with the added costs. As the demand for food delivery services has surged in recent years, delivery companies have [...]