consumers Archives | Be Korea-savvy
S. Koreans Dissatisfied with Overseas Direct Purchase Experience

S. Koreans Dissatisfied with Overseas Direct Purchase Experience

SEOUL, Jun. 13 (Korea Bizwire) — With an increasing number of South Korean consumers opting to make their online purchases thorough overseas websites, complaints related to direct foreign purchases are also on the rise. The Korea Consumer Agency’s Cross Border Transaction Consumer Portal saw a 305 percent rise in complaints last year with 1,463 cases, [...]

Consumer Activists Call for Compensation over ‘Radon Mattress’ Scandal

Consumer Activists Call for Compensation over ‘Radon Mattress’ Scandal

SEOUL, May 22 (Korea Bizwire) — Dozens of consumer activists on Monday pressed a local bed company to compensate consumers for selling beds that have been found to emit radiation levels that exceed safety limits. The activists also called on the government to ensure that Daijin Bed Co. will compensate consumers over the matter, with [...]

“F— It Expense” and Small Luxuries Emerge as New Consumption Trends amid Economic Downturn

“F— It Expense” and Small Luxuries Emerge as New Consumption Trends amid Economic Downturn

SEOUL, March 31 (Korea Bizwire) — There’s a new coinage emerging amongst South Korean consumers that literally translates into “f— it expense.”  The origin of sibal (the four-letter word) biyong (expense or cost) goes back to November 28 of last year, when a local Twitter user (satuki_yami) defined the term as an expense that could [...]

Boycotts Remain Popular in Korea, but Are They Effective?

Boycotts Remain Popular in Korea, but Are They Effective?

SEOUL, Feb. 3 (Korea Bizwire) – A boycott is perhaps the most effective way for consumers to protest against a company’s malpractice or alleged misconduct.  The practice is also common in Korea, with several big-name companies facing boycotts in recent years.  Oxy Reckitt Benckiser was confronted with nationwide rage for selling deadly humidifier sterilizers that [...]

Imported Toys Sold More Expensive in Korea

Imported Toys Sold More Expensive in Korea

SEOUL, Korea, Mar 21 (Korea Bizwire) — Domestic prices of imported toys for toddlers and children are much higher than those charged outside Korea, nearly by twice in some cases. Such price differential is way too extreme even when all the tariff duties on imported toys (0-8%), value-added taxes (10%) and distributors’ margins, which usually [...]