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Coupang Faces Surge of Class-Action Suits Over Data Breach Affecting 34 Million Users

Coupang Faces Surge of Class-Action Suits Over Data Breach Affecting 34 Million Users

SEOUL, Dec. 3 (Korea Bizwire) — E-commerce giant Coupang Inc. is facing a growing number of class-action lawsuits after a massive data breach compromised the personal information of nearly 34 million users, marking one of the largest such incidents in South Korea to date. On Monday, law firm Chung filed the first complaint on behalf [...]

Coupang Executives Sold Millions in Stock After Massive Data Breach Occurred but Before It Was Disclosed

Coupang Executives Sold Millions in Stock After Massive Data Breach Occurred but Before It Was Disclosed

SEOUL, Dec. 2 (Korea Bizwire) — Two senior Coupang executives sold tens of millions of won worth of company stock shortly after a massive data breach occurred — but before the company acknowledged the incident — raising concerns about potential insider trading. According to a Dec. 2 filing with the U.S. Securities and Exchange Commission (SEC), [...]

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

SEOUL, Dec. 2 (Korea Bizwire) — South Korean small and mid-sized businesses (SMEs) selling on Coupang face higher costs than on other major e-commerce platforms, according to a new industry survey released Tuesday. The Korea Federation of SMEs (KBIZ) said companies that rely on Coupang as their primary online marketplace reported paying fees equal to 20.6 [...]

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

SEOUL, Dec. 1 (Korea Bizwire) — Days after Coupang disclosed a data breach affecting some 33.7 million customer accounts, users say they remain in the dark about what personal information was compromised, fueling anger and confusion surrounding one of South Korea’s largest-ever privacy failures. Coupang announced on Nov. 29 that names, email addresses, phone numbers, physical [...]

Korean Platforms Scramble to Review Security as Coupang Faces Heavy Penalties

Korean Platforms Scramble to Review Security as Coupang Faces Heavy Penalties

SEOUL, Dec. 1 (Korea Bizwire) — South Korean online platforms were seen carrying out emergency reviews of their data protection status, with Coupang Inc. widely expected to face major fines following a data breach, sources said Monday. On Saturday, the U.S.-listed e-commerce giant said personal information of 33.7 million customers has been compromised, far higher [...]

Coupang Posts Record Quarterly Sales but Faces Mounting Profitability Pressures and Intensifying Competition

Coupang Posts Record Quarterly Sales but Faces Mounting Profitability Pressures and Intensifying Competition

SEOUL, Nov. 5 (Korea Bizwire) —  Coupang reported record-high sales for the third quarter of 2025, buoyed by increased customer spending on its Rocket Delivery service and rapid growth in new ventures such as its Taiwan operations and Coupang Eats. Yet analysts warn that the company’s profitability remains stagnant, with operating margins stuck in the [...]

Coupang Faces Political Firestorm Over Labor Probe Allegations Ahead of National Assembly Hearings

Coupang Faces Political Firestorm Over Labor Probe Allegations Ahead of National Assembly Hearings

SEOUL, Oct. 20 (Korea Bizwire) — South Korean e-commerce giant Coupang has found itself at the center of a political and legal storm after a prosecutor alleged that senior officials pressured investigators to clear the company of wrongdoing in a wage-related case — a revelation that has reignited debate over prosecutorial reform and cast new scrutiny [...]

Coupang and Naver Cement Lead as Korea’s E-Commerce Shakeout Deepens

Coupang and Naver Cement Lead as Korea’s E-Commerce Shakeout Deepens

SEOUL, Sept. 23 (Korea Bizwire) — South Korea’s e-commerce sector is undergoing a sharp consolidation, with a winner-takes-all structure emerging as Coupang and Naver entrench their dominance. Smaller players are collapsing or being forced into alliances, while global challengers from China accelerate their advance. The collapse of mid-tier platforms Tmon and Wemakeprice last year, which [...]

Coupang Workers Launch New Integrated Labor Union

Coupang Workers Launch New Integrated Labor Union

SEOUL, June 17 (Korea Bizwire) — Workers of e-commerce giant Coupang Inc. have launched a new integrated labor union to demand better wages and improved working conditions, the union said Tuesday. Until now, Coupang had two separate labor unions — one representing workers in its logistics affiliate, Coupang Fulfillment Service, and the other for employees [...]

Coupang Shifts to Sole Representative System for AI-Based Growth

Coupang Shifts to Sole Representative System for AI-Based Growth

SEOUL, May 26 (Korea Bizwire) – E-commerce giant Coupang said Monday it has transitioned from a co-representative leadership system to a sole representative system under Park Dae-joon as part of efforts to drive growth through artificial intelligence (AI)-based logistics innovation. The company, wholly owned by New York-listed Coupang Inc., had been led by two representative directors, Park and Kang Han-seung. Park has spearheaded the nationwide expansion of Coupang’s renowned Rocket Delivery service and led the [...]