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Privacy Watchdog Tells Coupang to Simplify Membership Cancellations, Fix Liability Rules

Privacy Watchdog Tells Coupang to Simplify Membership Cancellations, Fix Liability Rules

SEOUL, Dec. 10 (Korea Bizwire) — South Korea’s privacy regulator on Wednesday ordered Coupang Inc. to revise its liability exemption clause for data breaches and simplify its membership cancellation process. The Personal Information Protection Commission (PIPC) issued the instruction after reviewing the company’s terms of service, membership policy and follow-up measures in the wake of [...]

Seattle Headquarters of Coupang Targeted in Class Action After Data Leak

Seattle Headquarters of Coupang Targeted in Class Action After Data Leak

WASHINGTON, Dec. 7 (Korea Bizwire) – The global headquarters of e-commerce giant Coupang Inc. in Seattle is facing a class-action lawsuit, adding to a wave of complaints already lodged in South Korea over a massive personal data breach that affected more than 30 million customers. SJKP, the U.S. branch of Daeryun law firm, said during [...]

Low Damages and Weak Incentives Keep Korean Firms Away From Cyber Insurance

Low Damages and Weak Incentives Keep Korean Firms Away From Cyber Insurance

SEOUL, Dec. 8 (Korea Bizwire) — A series of large-scale personal data breaches at telecommunications companies and at e-commerce giant Coupang has revived concerns that South Korean firms have little incentive to purchase cyber insurance, despite growing systemic cybersecurity risks across the economy. According to a report released Sunday by the Korea Insurance Research Institute, Kwangmin [...]

Coupang Faces Surge of Class-Action Suits Over Data Breach Affecting 34 Million Users

Coupang Faces Surge of Class-Action Suits Over Data Breach Affecting 34 Million Users

SEOUL, Dec. 3 (Korea Bizwire) — E-commerce giant Coupang Inc. is facing a growing number of class-action lawsuits after a massive data breach compromised the personal information of nearly 34 million users, marking one of the largest such incidents in South Korea to date. On Monday, law firm Chung filed the first complaint on behalf [...]

Coupang Executives Sold Millions in Stock After Massive Data Breach Occurred but Before It Was Disclosed

Coupang Executives Sold Millions in Stock After Massive Data Breach Occurred but Before It Was Disclosed

SEOUL, Dec. 2 (Korea Bizwire) — Two senior Coupang executives sold tens of millions of won worth of company stock shortly after a massive data breach occurred — but before the company acknowledged the incident — raising concerns about potential insider trading. According to a Dec. 2 filing with the U.S. Securities and Exchange Commission (SEC), [...]

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

SEOUL, Dec. 2 (Korea Bizwire) — South Korean small and mid-sized businesses (SMEs) selling on Coupang face higher costs than on other major e-commerce platforms, according to a new industry survey released Tuesday. The Korea Federation of SMEs (KBIZ) said companies that rely on Coupang as their primary online marketplace reported paying fees equal to 20.6 [...]

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

SEOUL, Dec. 1 (Korea Bizwire) — Days after Coupang disclosed a data breach affecting some 33.7 million customer accounts, users say they remain in the dark about what personal information was compromised, fueling anger and confusion surrounding one of South Korea’s largest-ever privacy failures. Coupang announced on Nov. 29 that names, email addresses, phone numbers, physical [...]

Korean Platforms Scramble to Review Security as Coupang Faces Heavy Penalties

Korean Platforms Scramble to Review Security as Coupang Faces Heavy Penalties

SEOUL, Dec. 1 (Korea Bizwire) — South Korean online platforms were seen carrying out emergency reviews of their data protection status, with Coupang Inc. widely expected to face major fines following a data breach, sources said Monday. On Saturday, the U.S.-listed e-commerce giant said personal information of 33.7 million customers has been compromised, far higher [...]

Coupang Posts Record Quarterly Sales but Faces Mounting Profitability Pressures and Intensifying Competition

Coupang Posts Record Quarterly Sales but Faces Mounting Profitability Pressures and Intensifying Competition

SEOUL, Nov. 5 (Korea Bizwire) —  Coupang reported record-high sales for the third quarter of 2025, buoyed by increased customer spending on its Rocket Delivery service and rapid growth in new ventures such as its Taiwan operations and Coupang Eats. Yet analysts warn that the company’s profitability remains stagnant, with operating margins stuck in the [...]

Coupang Faces Political Firestorm Over Labor Probe Allegations Ahead of National Assembly Hearings

Coupang Faces Political Firestorm Over Labor Probe Allegations Ahead of National Assembly Hearings

SEOUL, Oct. 20 (Korea Bizwire) — South Korean e-commerce giant Coupang has found itself at the center of a political and legal storm after a prosecutor alleged that senior officials pressured investigators to clear the company of wrongdoing in a wage-related case — a revelation that has reignited debate over prosecutorial reform and cast new scrutiny [...]