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Coupang Rejects Rights Panel Call to Expand Hiring of Foreign Delivery Workers

Coupang Rejects Rights Panel Call to Expand Hiring of Foreign Delivery Workers

SEOUL, Dec. 26 (Korea Bizwire) — South Korea’s National Human Rights Commission said on Friday that Coupang, the country’s largest e-commerce platform, has refused to comply with its recommendation to broaden the hiring of foreign delivery workers, adding to scrutiny already facing the company over a recent personal data leak. The commission said it decided [...]

Coupang Took About 10% of Supplier Transactions in Fees and Incentives, Regulator Says

Coupang Took About 10% of Supplier Transactions in Fees and Incentives, Regulator Says

SEJONG, Dec. 25 (Korea Bizwire) — South Korea’s Fair Trade Commission said on Thursday that major online platforms and retailers have sharply increased the financial burdens placed on suppliers, with Coupang emerging as one of the largest recipients of supplier-funded promotional payments. According to a government survey of 40 major retailers across eight distribution sectors, Coupang [...]

Special Counsel Raids Coupang Unit Over Alleged Severance Pay Violations

Special Counsel Raids Coupang Unit Over Alleged Severance Pay Violations

SEOUL, Dec. 23 (Korea Bizwire) — A special counsel team raided a subsidiary of e-commerce giant Coupang Inc. on Tuesday, launching a compulsory investigation into allegations of unpaid severance pay for employees and senior prosecutors’ intervention in favor of the management. Special counsel Ann Gweon-seob sent prosecutors and investigators to the office of Coupang Fulfillment [...]

Privacy Watchdog Tells Coupang to Simplify Membership Cancellations, Fix Liability Rules

Privacy Watchdog Tells Coupang to Simplify Membership Cancellations, Fix Liability Rules

SEOUL, Dec. 10 (Korea Bizwire) — South Korea’s privacy regulator on Wednesday ordered Coupang Inc. to revise its liability exemption clause for data breaches and simplify its membership cancellation process. The Personal Information Protection Commission (PIPC) issued the instruction after reviewing the company’s terms of service, membership policy and follow-up measures in the wake of [...]

Seattle Headquarters of Coupang Targeted in Class Action After Data Leak

Seattle Headquarters of Coupang Targeted in Class Action After Data Leak

WASHINGTON, Dec. 7 (Korea Bizwire) – The global headquarters of e-commerce giant Coupang Inc. in Seattle is facing a class-action lawsuit, adding to a wave of complaints already lodged in South Korea over a massive personal data breach that affected more than 30 million customers. SJKP, the U.S. branch of Daeryun law firm, said during [...]

Low Damages and Weak Incentives Keep Korean Firms Away From Cyber Insurance

Low Damages and Weak Incentives Keep Korean Firms Away From Cyber Insurance

SEOUL, Dec. 8 (Korea Bizwire) — A series of large-scale personal data breaches at telecommunications companies and at e-commerce giant Coupang has revived concerns that South Korean firms have little incentive to purchase cyber insurance, despite growing systemic cybersecurity risks across the economy. According to a report released Sunday by the Korea Insurance Research Institute, Kwangmin [...]

Coupang Faces Surge of Class-Action Suits Over Data Breach Affecting 34 Million Users

Coupang Faces Surge of Class-Action Suits Over Data Breach Affecting 34 Million Users

SEOUL, Dec. 3 (Korea Bizwire) — E-commerce giant Coupang Inc. is facing a growing number of class-action lawsuits after a massive data breach compromised the personal information of nearly 34 million users, marking one of the largest such incidents in South Korea to date. On Monday, law firm Chung filed the first complaint on behalf [...]

Coupang Executives Sold Millions in Stock After Massive Data Breach Occurred but Before It Was Disclosed

Coupang Executives Sold Millions in Stock After Massive Data Breach Occurred but Before It Was Disclosed

SEOUL, Dec. 2 (Korea Bizwire) — Two senior Coupang executives sold tens of millions of won worth of company stock shortly after a massive data breach occurred — but before the company acknowledged the incident — raising concerns about potential insider trading. According to a Dec. 2 filing with the U.S. Securities and Exchange Commission (SEC), [...]

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

Survey Finds Small Firms Pay Higher Fees to Coupang Than to Other Online Platforms

SEOUL, Dec. 2 (Korea Bizwire) — South Korean small and mid-sized businesses (SMEs) selling on Coupang face higher costs than on other major e-commerce platforms, according to a new industry survey released Tuesday. The Korea Federation of SMEs (KBIZ) said companies that rely on Coupang as their primary online marketplace reported paying fees equal to 20.6 [...]

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

After Massive Data Breach, Coupang Customers Say They Still Don’t Know What Was Leaked

SEOUL, Dec. 1 (Korea Bizwire) — Days after Coupang disclosed a data breach affecting some 33.7 million customer accounts, users say they remain in the dark about what personal information was compromised, fueling anger and confusion surrounding one of South Korea’s largest-ever privacy failures. Coupang announced on Nov. 29 that names, email addresses, phone numbers, physical [...]