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Coupang Moves to Cut Losses by Raising Service Charges

Coupang Moves to Cut Losses by Raising Service Charges

SEOUL, Jan. 4 (Korea Bizwire) — South Korean e-commerce giant Coupang Inc. has been focusing on an offensive strategy to bulk up while tolerating losses, but recently began raising service charges as part of efforts to make a strategic shift. The company raised monthly subscription fees for Wow membership from 2,900 won (US$2.43) to 4,990 [...]

E-commerce Giant Coupang Reports Larger Losses in Q3 Despite Record Sales

E-commerce Giant Coupang Reports Larger Losses in Q3 Despite Record Sales

SEOUL, Nov. 12 (Korea Bizwire) — South Korean e-commerce giant Coupang Inc. on Friday reported a sharp increase in net losses for the third quarter despite record-high sales revenue, due largely to operational costs and investment. Net losses over the July-September period came to US$323.97 million, up 87 percent from US$173 million a year before, [...]

Labor Ministry Recognizes Bullying Case at Coupang, Rebutting Company’s Internal Probe

Labor Ministry Recognizes Bullying Case at Coupang, Rebutting Company’s Internal Probe

SEOUL, Nov. 9 (Korea Bizwire) — The labor ministry has recognized that a workplace bullying incident occurred within e-commerce giant Coupang Inc. early this year, refuting a finding reached by the company through an internal probe, the company’s union said Tuesday. In response to a petition filed by a Coupang logistics center worker, the ministry’s [...]

Coupang Accused of Manipulating Working Employee Work Hours

Coupang Accused of Manipulating Working Employee Work Hours

SEOUL, Oct. 14 (Korea Bizwire) — E-commerce giant Coupang Inc. is facing accusations that it has been manipulating the working hours of employees. Rep. Yun Jun-byeong of the ruling Democratic Party claimed during government inspections of the Ministry of Employment and Labor and its sub-agencies on Tuesday that Coupang was using an application called ‘Coupunch’ [...]

Coupang Suspected of Managing User Data Through Subsidiary in China

Coupang Suspected of Managing User Data Through Subsidiary in China

SEOUL, Sept. 28 (Korea Bizwire) — E-commerce giant Coupang Inc. is facing suspicion that its customer data is being managed by a subsidiary in China and the risk of information leakage is high since the Chinese government can access such information. Independent lawmaker Yang Jung-suk claimed that Coupang has stored and managed customer and location [...]

Regulator to Vet Unfair Biz Activity by Online Platforms

Regulator to Vet Unfair Biz Activity by Online Platforms

SEOUL, Sept. 10 (Korea Bizwire) — South Korea’s antitrust regulator said Friday it will closely look into unfair business activity by online platform giants here amid their increased market dominance, apparently targeting Naver Corp. and Kakao Corp. Concerns have mounted that powerful online platform operators have abused their dominant market status and engaged in unfair [...]

Coupang Fined 3.3 bln Won for Unfair Biz Practice

Coupang Fined 3.3 bln Won for Unfair Biz Practice

SEOUL, Aug. 19 (Korea Bizwire) — South Korea’s antitrust regulator said Thursday it has decided to fine e-commerce giant Coupang Inc. 3.3 billion won (US$2.8 million) for alleged unfair business practice. Between 2017 and 2020, Coupang demanded its suppliers raise sales prices of products trading at its rival online malls if one-off sales promotion events [...]

Regulator Launches Investigation into Coupang’s Alleged Unfair Practices

Regulator Launches Investigation into Coupang’s Alleged Unfair Practices

SEOUL, July 6 (Korea Bizwire) — After stoking a series of controversies, including a fire at a logistics center and a poor working conditions, e-commerce giant Coupang Inc. is now facing a government investigation into alleged unfair practices. The Korea Fair Trade Commission (KFTC) recently noted that Coupang might have violated the Fair Trade Law [...]