SEOUL, Sept. 13 (Korea Bizwire) — South Korean e-commerce giant Coupang Inc. on Tuesday denied rumors that it is selling its online food delivery platform Coupang Eats. “The rumors about the sale of Coupang Eats are completely groundless,” the New York-listed e-commerce behemoth said in a statement, adding it has not had any related discussions [...]
SEOUL, June 28 (Korea Bizwire) — Civic groups filed a complaint with the state antitrust regulator Monday to review “unfair” contract terms of Coupang Eats, a major food delivery platform, following the death of a restaurateur, who had been under stress over a bad reviewer. Several civic groups, including the People’s Solidarity for Participatory Democracy, [...]
SEOUL, June 24 (Korea Bizwire) — Following the recent death of a restaurant owner who had a series of stressful interactions with a Coupang Eats customer asking for a refund, a number of reports have claimed that the service has abused food vendors. An online forum for small businesses in South Korea is becoming a [...]
SEOUL, June 23 (Korea Bizwire) — The rating systems offered by Coupang Eats and other food delivery apps are being criticized for being manipulated by malicious consumers, with food vendors calling for the app owners to crack down on malicious reviews. A group of civic organizations including People’s Solidarity for Participatory Democracy and the Korea [...]
SEOUL, July 23 (Korea Bizwire) — South Korea’s food delivery app market has turned into a money game, putting the market leader Baedal Minjok – typically referred to as Baemin – in a crisis code. To expand their presence in the rapidly growing food delivery app market, latecomers, armed with abundant capital, are chasing the [...]