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Freshworks CRM for E-Commerce to Help Millions of Shopify Businesses Create More Delightful Customer Experiences

SAN MATEO, Calif., April 26 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today announced Freshworks CRM for e-commerce is now available in the Shopify App Store. The solution integrates directly with Shopify to provide its millions of merchants with a unified CRM that enables live conversational support, marketing and sales [...]

Freshworks Launches its First Unified CRM for E-Commerce Companies

SAN MATEO, Calif., April 26 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), a software company empowering the people who power business, today launched Freshworks CRM for e-commerce, a customer relationship management (CRM) solution with a unified customer record across conversational marketing, sales and customer support. Built for direct-to-consumer brands and digital retailers, the CRM solution empowers employees to [...]

DealCloud and PitchBook Form Data Partnership, and Announce Integration with DealCloud DataCortex

NEW YORK, Apr. 30 (Korea Bizwire) — DealCloud, a technology leader for CRM and deal management in the private capital markets, and PitchBook, the premier data provider for the private and public equity markets, announce today a strategic partnership to integrate PitchBook data within the DealCloud DataCortex. With the launch of this partnership, DealCloud clients [...]

Aptean Strengthens CRM Suite with Acquisition of CoreTrac

ATLANTA, Oct. 1 (Korea Bizwire) — Aptean announced today the acquisition of CoreTrac, Inc., a leading provider of integrated customer relationship management (“CRM”) and automated sales tracking solutions designed specifically for banks and credit unions in the United States. CoreTrac’s CRM solution is used nationally by banks and credit unions of all sizes to elevate [...]

Bank BGZ BNP Paribas Boosts Customer Service and Interaction with Aptean Pivotal CRM

ATLANTA, May 19 (Korea Bizwire) — Aptean customer Bank BGŻ BNP Paribas is a member of BNP Paribas, a leading international banking group. It is a universal bank, listed on the Warsaw Stock Exchange, that offers savings and investment products and a wide range of loans to its individual customers, while offering businesses (micro enterprises, [...]

Aptean Launches Redesigned Pivotal CRM Solution

ATLANTA, April 20 (Korea Bizwire) — Today, Aptean announced the launch of Pivotal 6.5, the latest version of its enterprise-class CRM (Customer Relationship Management) solution designed to address a wide range of business challenges across all areas of CRM, including sales automation, marketing management and customer service delivery. Pivotal 6.5 features a completely redesigned sales [...]

Sleepy’s Deploys Descartes for Home Delivery

Transforms Customer Service with Delivery Appointment Booking and Mobile Solutions WATERLOO, Ontario, Jan. 8, 2015 (Korea Bizwire) — Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Sleepy’s, the largest privately-owned specialty mattress retailer in America, has transformed customer service by offering a highly-differentiated buying and delivery experience [...]

LINE Partners with Salesforce.com

Tokyo, Japan, Jun. 10 (Korea Bizwire) – LINE Corporation, owner and operator of the free call and messaging app LINE, announced its partnership with United States based Salesforce.com, the world’s #1 CRM (Customer Relationship Management) platform. The LINE Business Connect service provides a business-oriented API that includes many of the features of LINE official accounts, and [...]