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Delivery Giant Faces Backlash Over Fee Hike in South Korea

Delivery Giant Faces Backlash Over Fee Hike in South Korea

SEOUL, Jul. 24 (Korea Bizwire) – Baemin, the dominant player in South Korea’s food delivery market with over 60% market share, is facing intense scrutiny following its decision to increase service fees.  Civic groups and small business associations have accused the company, also known as Woowa Brothers, of engaging in unfair practices. The government’s newly formed [...]

Delivery App Baemin to Raise Commission Fee for Restaurants

Delivery App Baemin to Raise Commission Fee for Restaurants

SEOUL, Jul. 10 (Korea Bizwire) — Delivery app Baedal Minjok, or Baemin, said Wednesday it will raise its commission fee for restaurants that have registered for Baemin delivery services to 9.8 percent of food prices from next month. Baemin has received 6.8 percent commissions from the registered restaurants. But its two smaller rivals — Coupang [...]

Coupang Delivery Driver’s Death Raises Questions About Overwork

Coupang Delivery Driver’s Death Raises Questions About Overwork

SEOUL, Jun. 29 (Korea Bizwire) – Allegations of death by overwork have surfaced following the passing of a 40-year-old delivery driver who had been working for Coupang’s late-night Rocket Delivery service.  On June 27, the Committee for Countermeasures Against Overwork Deaths of Delivery Workers and the family of the deceased, Jung Seul-gi, held a press conference [...]

Delivery Workers’ Income Rises Over 11% as Efficiency Improves

Delivery Workers’ Income Rises Over 11% as Efficiency Improves

SEOUL, Jun. 5 (Korea Bizwire) – South Korea’s leading food delivery platform, Baemin, has announced that its delivery riders working over 40 hours per week earned an average monthly income of 3.93 million won from January to April this year. This figure represents a notable increase of 400,000 won (11.3%) compared to the same period in [...]

Baemin, South Korea’s Top Food Delivery App, to Impose Fees for Takeout Orders

Baemin, South Korea’s Top Food Delivery App, to Impose Fees for Takeout Orders

SEOUL, Jun. 3 (Korea Bizwire) – Baemin, the leading food delivery app in South Korea, will start charging “packaging fees” for takeout orders from July 1. While existing partners will be exempt from these fees until March 2025, the move suggests that packaging intermediation services may eventually become paid offerings across the board. According to industry [...]

Korean Delivery Apps Engage in Cutthroat Competition for Customers

Korean Delivery Apps Engage in Cutthroat Competition for Customers

SEOUL, May 20 (Korea Bizwire) – The competition among South Korea’s major food delivery apps — Baedal Minjok, Coupang Eats and Yogiyo — to poach customers from one another is intensifying into a bruising battle.  The clash among the three services erupted last year over discounts on delivery fees. After a brief lull, their rivalry reignited [...]

Delivery Apps’ Free Service Sparks Price Controversies

Delivery Apps’ Free Service Sparks Price Controversies

SEOUL, May 7 (Korea Bizwire) – With the major food delivery apps in South Korea waging a “free delivery” war to lure customers, some franchise owners and restaurants have sparked controversies by charging higher prices for delivery orders compared to dine-in meals, citing the burden of the apps’ commission fees.  On May 5, industry officials said [...]

Baemin Introduces Subscription Service Offering Unlimited Delivery Fee Discounts

Baemin Introduces Subscription Service Offering Unlimited Delivery Fee Discounts

SEOUL, Apr. 26 (Korea Bizwire) – Baemin (Baedal Minjok), South Korea’s leading food delivery platform, is launching a new subscription service called “Baemin Club” that will provide unlimited discounts on delivery fees.  The announcement was made on Tuesday by Woowa Brothers, the company that operates Baemin. The primary benefits of the subscription include free delivery fees [...]