food delivery apps Archives | Be Korea-savvy
Controversy Brews over Celebrity Endorsements, Delivery Application Coupons

Controversy Brews over Celebrity Endorsements, Delivery Application Coupons

SEOUL, Jun. 19 (Korea Bizwire) — As the center of the food service industry is shifting to the delivery market, initiatives to attempt to woo celebrities to certain platforms as well as reward consumers with coupons are stirring up controversy. Baedal Minjok, South Korea’s leading food delivery app, recently drew the ire of the public [...]

Food Delivery Apps Should Improve Customer Service

Food Delivery Apps Should Improve Customer Service

SEOUL, Nov.12 (Korea Bizwire) – The Korea Consumer Agency has announced the results of a survey on consumer satisfaction among food delivery applications. Baedaltong showed the highest satisfaction rate, while Yogiyo ranked last. Four items were evaluated in the survey, ‘provision of information’, ‘ordering and delivery’, ‘fulfillment of promises’ and ‘customer service’. Baedaltong ranked first, [...]