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Food Delivery Apps Should Improve Customer Service

Food Delivery Apps Should Improve Customer Service

SEOUL, Nov.12 (Korea Bizwire) – The Korea Consumer Agency has announced the results of a survey on consumer satisfaction among food delivery applications. Baedaltong showed the highest satisfaction rate, while Yogiyo ranked last. Four items were evaluated in the survey, ‘provision of information’, ‘ordering and delivery’, ‘fulfillment of promises’ and ‘customer service’. Baedaltong ranked first, [...]