Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users’ tickets SAN MATEO, Calif. and CHENNAI, India, Oct. 23, 2024 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), the provider of people-first AI service software, today announced Freddy AI Agent – a new generation of easy-to-deploy and use autonomous [...]
DUBAI, UAE, June 27, 2024 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH) today announced the launch of its new data center, powered by Amazon Web Services (AWS), in the UAE. This underscores Freshworks’ commitment to driving innovation across the Middle East and Africa (MEA) by making it easier for businesses to harness the full power of [...]
Enhances IT Asset Management Capabilities Designed to Provide Customers with a Single, Integrated Platform New Capabilities Help Customers Reduce Risk, Solve Incidents Faster SAN MATEO, Calif., June 06, 2024 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH) today announced the completion of its acquisition of Device42, a company that provides comprehensive, continuously up-to-date views of assets across an [...]
Leveraging the automation capabilities and bots within Freshservice, the Porsche subsidiary automated and scaled IT service to elevate their employee experience BERLIN, March 20, 2024 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH) announces that Porsche eBike Performance, a Porsche subsidiary dedicated to developing pioneering electric drive systems for e-bikes, has streamlined its IT operations with Freshworks’ AI [...]
Former Zoom executive brings enterprise experience driving revenue at leading Silicon Valley cloud companies SAN MATEO, Calif., Feb. 07, 2024 (Korea Bizwire) – Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Abe Smith as the company’s Chief of Global Field Operations. He will be responsible for leading field sales worldwide as Freshworks grows upmarket and new [...]
The collaboration will provide AWS customers an easy way to access Freshworks’ modern business software built for customer support, IT, sales, marketing departments and other business teams SAN MATEO, Calif., Jan. 29, 2024 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH) announced today that it has signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to [...]
Freshsales helps the company engage better with its business partners, improving sales conversion by 24% and Freshdesk boosts customer engagement up to 58% HONG KONG, Nov. 21 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH), today announced that its customer Lalamove, the leading on-demand delivery platform in Hong Kong, uses Freshdesk™ and Freshsales™ to deliver personalized experiences to thousands of [...]
Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2023. (Image courtesy of Freshworks) Third quarter revenue grew 19% year-over-year Improved business efficiency with $23.9 million in net cash provided by operating activities and $22.1 million of [...]
Uptick in Microsoft Teams adoption among Freshservice customers helps businesses of all sizes speed up employee service management with the AI-enabled integration SAN MATEO, Calif., Sept. 28, 2023 (Korea Bizwire) – Freshworks Inc. (NASDAQ: FRSH) announced a significant increase in Microsoft Teams usage by Freshservice® customers to improve the employee experience through more efficient AI-powered virtual agent support. [...]
SAN MATEO, Calif., Aug. 28 (Korea Bizwire) – Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork’s Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company’s global human resources strategy and [...]