SEOUL, Sept. 19 (Korea Bizwire) – In a move to elevate customer satisfaction, Hyundai Department Store announced on September 18 the implementation of an artificial intelligence (AI) system called Insight Labs to assist its employees in customer interactions. Developed in-house, Insight Labs is designed to analyze customer complaints and feedback related to department store experiences, offering [...]
SEOUL, Sept. 11 (Korea Bizwire) – In a sign of growing environmental consciousness among South Korean consumers, Hyundai Department Store announced on September 10 that it has sold out of its 10,000 eco-friendly fruit gift sets ahead of the Chuseok holiday. These sets, notably free of plastic packaging, mark a significant shift in the company’s approach [...]
SEOUL, Jul. 2 (Korea Bizwire) – In a bid to differentiate themselves from online shopping platforms, South Korean department stores are undergoing significant transformations, focusing on experiential retail, premium offerings, and attracting younger consumers. At the Lotte Department Store in Jamsil, Seoul, the 10th floor audio section now boasts three listening rooms. Global audio brands Geneva [...]
SEOUL, Jul. 2 (Korea Bizwire) – Hyundai Department Store announced on July 1 that it is introducing an AI-powered advertising designer called OneStep in collaboration with GiantStep, a company specializing in real-time content and generative AI solutions. OneStep is a program that generates advertising images based on user-input event descriptions. For instance, when a user enters [...]
SEOUL, May 13 (Korea Bizwire) – On the first floor of Lotte World Mall last month, queues snaked up to the third floor as crowds of students and foreign visitors flocked to a pop-up store event featuring the K-pop group Tomorrow X Together. At a Kiwoom Heroes baseball team pop-up that ran until May 5 at [...]
SEOUL, Apr. 1 (Korea Bizwire) – Hyundai Department Store is venturing into a new platform business aimed at boosting the global reach of Korean fashion brands and K-content like entertainment. The retailer has launched The Hyundai Global, a dedicated export platform that will discover content for overseas markets, handle logistics like customs clearance and inventory management, [...]
SEOUL, Feb. 19 (Korea Bizwire) – The utilization of Artificial Intelligence (AI) in the retail industry is advancing beyond basic search functionalities, personalized recommendations, and chatbot consultations, towards unmanned and hyper-personalized services. According to recent industry reports, a competitive race in AI development and application is unfolding across various sectors, including e-commerce, department stores, supermarkets, convenience [...]
SEOUL, July 10 (Korea Bizwire) — Hyundai Department Store Co. said Monday it will open the first official Disney store in South Korea near Seoul this week. The 264-square-meter Disney store in Pangyo, just south of Seoul, is set to open Tuesday, offering around 300 types of official Disney products that have never been introduced [...]
SEOUL, Jan. 9 (Korea Bizwire) — Michelin-star chef Gordon Ramsay’s Street Burger restaurant is set to open in Hyundai Department Store in southern Seoul, company officials said Monday. Street Burger is a namesake casual burger joint founded in 2020 by the British celebrity chef Gordon Ramsay. The Seoul restaurant will be the first global location [...]
SEOUL, May 13 (Korea Bizwire) — Hyundai Department Store Co. will open ‘VR Pangyo Land’ in its Pangyo branch, south of Seoul, from May 14 to 30 where customers can experience a 360-degree virtual reality department store. At the VR department store, customers can virtually visit around 50 locations throughout Hyundai Department Store Pangyo’s 11 [...]