iHerb Archives | Be Korea-savvy

Overseas Direct Purchase Consumers Complain About Delivery and Product Defects

SEOUL, April 8 (Korea Bizwire) – As more Korean consumers seek overseas direct purchases, consumer complaints are mounting in the sector. Most complaints were related to delivery issues and product defects. The Korea Consumer Agency announced on April 7 that the number of consumer counseling cases related to overseas direct purchases skyrocketed from 149 cases [...]

Amazon, Most Favored Online Store among Korean Consumers

SEOUL, Aug. 9 (Korea Bizwire) — More than a half of Koreans who have purchased overseas goods directly used Amazon, world’s largest online shop. According to the Korea Consumer Agency which conducted a customer satisfaction survey among 1,000 Koreans with experience of overseas direct purchase in the past two years, 55.9 percent of them have purchased [...]