Korea Consumer Agency Archives | Be Korea-savvy
Expensive Imported Clothes Dryers Offer Worse Performance than Domestic Models

Expensive Imported Clothes Dryers Offer Worse Performance than Domestic Models

SEOUL, Jan. 15 (Korea Bizwire) — The Korea Consumer Agency has revealed that clothes dryers available in the market vary significantly in terms of price and performance, warning customers to make an informed decision when purchasing a clothes dryer. There were even some cases where a clothes dryer manufactured by a famous foreign company was [...]

South Koreans’ Consumer Satisfaction Rises on Improvements in Key Sectors

South Koreans’ Consumer Satisfaction Rises on Improvements in Key Sectors

SEOUL, Nov. 14 (Korea Bizwire) – South Koreans’ satisfaction with their consumer life rose compared to two years ago on the back of improvements in key sectors such as food and clothing, a poll showed Tuesday. The index gauging consumer satisfaction rose 12.8 points from 63.8 in 2015 to 76.6 this year, according to the [...]

Court Dismisses McDonalds’ Injunction Against Consumer Report Disclosure

Court Dismisses McDonalds’ Injunction Against Consumer Report Disclosure

CHUNGJU, South Korea, Aug. 10 (Korea Bizwire) – A regional court on Thursday dismissed an injunction request filed by the local unit of McDonalds seeking to stop the disclosure of a consumer report on hamburger patties, amid controversy over allegations that it served undercooked meat and caused some kids to get sick. The Korea Consumer [...]

Complaints over Overseas Online Purchases Surge in H1

Complaints over Overseas Online Purchases Surge in H1

SEOUL, Aug. 9 (Korea Bizwire) — The number of complaints filed by South Korean consumers who made purchases via foreign online shopping malls increased 46.4 percent in the first half of this year, as more people bought goods directly from overseas sellers attracted by cheaper prices and diversity, data showed Wednesday. The number of complaints [...]

Lung and Breast Cancer Among Most Misdiagnosed Diseases in South Korea

Lung and Breast Cancer Among Most Misdiagnosed Diseases in South Korea

SEOUL, Jul. 14 (Korea Bizwire) — Data from a consumer watchdog has revealed shocking findings that around six in ten misdiagnosis cases in South Korea involve cancer, which could lead to delayed treatment putting patient lives at risk. According to the data based on over 600 complaints filed with the Korea Consumer Agency (KCA) from [...]

Controversy Over Pokémon Go’s Refund Policy

Controversy Over Pokémon Go’s Refund Policy

SEOUL, Jul. 4 (Korea Bizwire) — A South Korean consumer watchdog has warned smartphone users to be vigilant when considering the refund policy of the augmented reality game Pokémon Go, which it says has unfair terms and conditions that many look over when they sign up and pay for the game. To purchase items on [...]

Korea Consumer Agency to Protect International Online Shoppers

Korea Consumer Agency to Protect International Online Shoppers

SEOUL, May 26 (Korea Bizwire) – The Korea Consumer Agency (KCA) has signed a business agreement with Singapore and Hong Kong, which will ensure safe online shopping for consumers from each country, the organization said yesterday. The KCA’s move to work with the Consumers Association of Singapore (CASE) and the Hong Kong Consumer Council (HKCC) will [...]