SEOUL, May 26 (Korea Bizwire) – The Korea Consumer Agency (KCA) has signed a business agreement with Singapore and Hong Kong, which will ensure safe online shopping for consumers from each country, the organization said yesterday. The KCA’s move to work with the Consumers Association of Singapore (CASE) and the Hong Kong Consumer Council (HKCC) will [...]
SEOUL, April 27 (Korea Bizwire) – As the drone market continues to grow in South Korea, an increasing number of consumers are worried about drone accidents and crashes, according to the Korea Consumer Agency (KCA). A recent survey conducted by the KCA covering 1,500 adult consumers from across the country revealed that nearly 40 percent [...]
Seoul, July 20 (Korea Bizwire) – Consumer “A” bought a pair of shoes for 249,000won last month. When “A” received the shoes, “A” didn’t like the design and requested a refund. However, the seller rejected the request, saying the shoes were not refundable because they were tailor made. As the number of people purchasing shoes [...]
SEOUL, April 8 (Korea Bizwire) – As more Korean consumers seek overseas direct purchases, consumer complaints are mounting in the sector. Most complaints were related to delivery issues and product defects. The Korea Consumer Agency announced on April 7 that the number of consumer counseling cases related to overseas direct purchases skyrocketed from 149 cases [...]
SEOUL, March 23 (Korea Bizwire) – Motorists in Korea most frequently call the emergency service provided by their insurance company when their car battery is dead or when they need a jump-start. According to the Korea Consumer Agency, which recently surveyed 1,000 drivers who subscribed to a roadside assistance service offered by an insurance firm, [...]
SEOUL, Dec. 23 (Korea Bizwire) — Even though the instance of suddenly losing power while driving is on the rise, auto manufacturers have not done anything to address the problem including refund or replacement of faulty cars. According to the Korea Consumer Agency on December 22, the number of faulty ignition cases received through its [...]
SEOUL, Aug. 9 (Korea Bizwire) — More than a half of Koreans who have purchased overseas goods directly used Amazon, world’s largest online shop. According to the Korea Consumer Agency which conducted a customer satisfaction survey among 1,000 Koreans with experience of overseas direct purchase in the past two years, 55.9 percent of them have purchased [...]
SEOUL, July 24 (Korea Bizwire) – From now on, consumers will be able to demand documentary evidence to travel agencies when they ask for too much for cancellation charges. In addition, consumers will pay a certain amount proportional to the shift in exchange rate instead of paying a fixed surcharge whenever the exchange rate moves to an [...]
![[Feature] Homegrown Online Retail Brand “11st” Maintains Top Position](http://koreabizwire.com/wp/wp-content/uploads/2014/06/11번가.jpg "[Feature] Homegrown Online Retail Brand “11st” Maintains Top Position")
SEOUL, June 25 (Korea Bizwire) – Korea’s homegrown online retail brand 11st is growing by leaps and bounds. According to data released by Korean Click, 11st took the No. 1 position among online retail sites in terms of unique visitor numbers for the month of May. Its rank in all Internet website was No. 4 after [...]
SEOUL, Korea, April 24, 2014 (Korea Bizwire) – A consumer who purchased an automated vacuum cleaner in July last year, asked for a refund after catching the robotic cleaner stuck in one corner of the house unable to roam around and clean the entire floor as it was supposed to do. The requested compensation has [...]