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Refunds Soar for Children’s Video Game Payments Using Parents’ Credit Cards

Refunds Soar for Children’s Video Game Payments Using Parents’ Credit Cards

SEOUL, Feb. 22 (Korea Bizwire) – The number of underage children using their parents’ credit cards or cell phones (direct carrier billing) to pay for their gaming ventures is on the rise, and as a result, refund requests from parents receiving monthly billing surprises are also growing.  According to the Korea Consumer Agency, there were [...]

Seoul Plans Changes for the Self-Driving Era

Seoul Plans Changes for the Self-Driving Era

SEJONG, Feb. 13 Korea Bizwire) – The Ministry of Land, Infrastructure and Transport announced Monday a set of plans for the local automotive industry from 2017 to 2021 to better prepare South Korea for the imminent era of autonomous vehicles. According to the ministry, demand for safer vehicles will only increase given Korea’s rapidly aging [...]

‘Give Me My Money Back!’ Wedding Halls Stingy with Refunds

‘Give Me My Money Back!’ Wedding Halls Stingy with Refunds

SEOUL, Nov. 29 (Korea Bizwire) – A recent survey revealed that many couples are unable to obtain refunds for their deposits, or are forced to pay exorbitant fees when they cancel wedding hall reservations.  The Korea Consumer Agency announced on November 28 that contract cancellation (78.3 percent) ranked first among computer complaints related to wedding [...]

Thousands Hold on to Galaxy Note 7 in Korea

Thousands Hold on to Galaxy Note 7 in Korea

SEOUL, Nov. 17 (Korea Bizwire) – It has been over a month since exchange and refund programs for the Galaxy Note 7 began, but recent data reveals that thousands are still holding on to their phablets with telecommunications companies showing an average recovery rate of roughly 40 percent.  According to data compiled by the Ministry [...]

Consumers May Prefer to Replace Galaxy Note 7s Than Take Refunds

Consumers May Prefer to Replace Galaxy Note 7s Than Take Refunds

SEOUL, Sept. 6 (Korea Bizwire) – South Korean consumers who already bought the Galaxy Note 7 smartphones are expected to prefer to replace their Note 7 devices with new ones rather than receive complete refunds because of a longer period for the replacement program, industry officials said Tuesday.  Samsung announced a global recall of the [...]

Volkswagen Customers File Petition for Refunds

Volkswagen Customers File Petition for Refunds

SEOUL, June 10 (Korea Bizwire) – Volkswagen customers have submitted a petition to the Ministry of Environment, demanding that their vehicle purchases be refunded in lieu of a recall. Seoul Central District Prosecutors’ Office said Thursday that Audi Volkswagen Korea arbitrarily changed key parts of some 50,000 vehicles, altering their emissions. The ministry rejected Volkswagen’s [...]