SEOUL, Mar. 18 (Korea Bizwire) — Shinhan Card is introducing a cash-back service for remaining reward points in situations where customers decide to withdraw their membership due to mistakes or faults in the company’s operation. The cash-back service is due to start on April 15. Korean credit card companies have been allowing their customers’ reward points to [...]
SEOUL, March 12 (Korea Bizwire) – Commission income and asset sales boosted net profit for South Korean credit card companies in 2014, the financial watchdog said Thursday. The combined net earnings of eight credit card firms stood at 1.8 trillion won (US$1.6 billion) last year, up 5 percent from the previous year, according to the [...]
SEOUL, Mar. 5 (Korea Bizwire) — Shinhan Card has introduced a ‘Self FDS (Fraud Detection System)’ service available in overseas countries for the first time among Korean banks, said the company on March 4. The current FDS service employed by Shinhan Card was conducted by a pattern analyzing program which detects any abnormalities based on accumulated transaction data. [...]
SEOUL, Jan. 6 (Korea Bizwire) – Shinhan Card expanded its sign language counselling service through PCs and smartphones beginning on January 5. In the past, the service for the hearing-impaired was available at only six branches nationwide, and through exclusive visual communications devices. Hearing-impaired Shinhan Card holders will now be able to receive financial counselling services [...]
SEOUL, Dec. 29 (Korea Bizwire) — A simple, non-Active X online payment service will soon be available in Korea from major credit card companies. Starting December 29, customers will be able to make credit card payments for their online transactions by providing their ID number and a password. Major Korean credit card companies such as [...]
SEOUL, Aug. 2 (Korea Bizwire) – While Kakao is scheduled to offer an online credit card payment service next month, it is considering an “Uber-like” call taxi service as well. From September, Kakao, the operator of Korea’s largest mobile messenger service, will begin providing credit card online payment service in partnership with nine card companies including [...]
SEOUL, June 30 (Korea Bizwire) – As corporate social responsibility has rapidly gained wide acceptance as one of the corporate core duties, the current trend has evolved to involve participation from customers. Such evolution has shifted the companies’ CSR style from making sporadic donations to take a step further to initiate social contribution programs which get [...]
SEOUL, June 9 (Korea Bizwire) – The days of credit card may be on the wane in Korea. The total number of credit cards outstanding this year has declined below the level of 100 million, with the number of dormant credit card accounts approaching 10 million. According to the Financial Supervisory Service on June 6, the [...]
SEOUL, June 4 (Korea Bizwire) - The bank with the highest number of complaints per every 100,000 customers was Citibank Korea last year. Among credit card companies, it was Hana-SK Card. As for the life insurance and property & casualty insurance industry, it was Woori Aviva Life and MG General Insurance. Tongyang Securities and Union Savings Bank [...]
SEOUL, May 19 (Korea Bizwire) - Samsung Card, Korea’s major credit card issuer, will provide a big data-based personalized service for the first time among credit card companies. The company said on May 16 that it would kick off a new service called “Samsung Card Link” by which it offers discounts and other customized [...]