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On the 50th Anniversary of the First Mobile Phone Call, New Study Finds People Would Rather Give Up The Gym, Sports, Netflix — Even Sex — Than Their Phone

On the 50th Anniversary of the First Mobile Phone Call, New Study Finds People Would Rather Give Up The Gym, Sports, Netflix — Even Sex — Than Their Phone

ATLANTA and STOCKHOLM, Sweden, April 3 (Korea Bizwire) – Fifty years after the first mobile phone call was made on April 3, 1973, a new mobile communications survey has been commissioned by Sinch (publ), the company powering meaningful conversations between businesses and their customers through its Customer Communications Cloud. The survey reveals how vital mobile phones are to our lives, [...]

Sinch Appoints Laurinda Pang as CEO

Sinch Appoints Laurinda Pang as CEO

Stockholm, Sweden, March 29 (Korea Bizwire) – Sinch AB (publ), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that its Board of Directors has appointed Laurinda Pang as CEO. She replaces Johan Hedberg, who currently serves as interim CEO, on April 17, 2023. Laurinda Pang brings more [...]

Despite Economic Uncertainty, New Research Confirms Businesses Plan to Prioritize Digital Communications in the Coming Year

Despite Economic Uncertainty, New Research Confirms Businesses Plan to Prioritize Digital Communications in the Coming Year

SAN ANTONIO, Texas and STOCKHOLM, Sweden, Nov. 10 (Korea Bizwire) – In the face of economic uncertainty, most organizations are not planning to tamp down their marketing efforts in 2023, according to a new study from Mailjet by Sinch (Sinch AB (publ) – XSTO: SINCH). Of the more than 1,300 professionals surveyed (including marketers, IT professionals, app developers, support specialists [...]

MessageMedia Announces Integration into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers

MessageMedia Announces Integration into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers

DENVER, CO, Nov. 3 (Korea Bizwire) –  MessageMedia, a leading global messaging solution for small and medium-sized businesses, today announced an Early Access Program (EAP) to its direct integration with BigCommerce (NASDAQ: BIG), a leading Open SaaS ecommerce platform for established and fast-growing B2C and B2B brands. The new MessageMedia SMS Marketing integration provides tens of thousands of BigCommerce merchants [...]

Sinch Launches KakaoTalk in Its Conversation API

Sinch Launches KakaoTalk in Its Conversation API

STOCKHOLM, Sweden, Oct. 12 (Korea Bizwire) — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is adding the KakaoTalk channel to its Conversation API which allows enterprise businesses to engage in seamless omnichannel interactions with consumers anywhere in the world. With this latest addition, Sinch is expanding [...]

Sinch and Zapier Expand Partnership to Deliver Widest Range of Messaging to Businesses — Seamlessly

Sinch and Zapier Expand Partnership to Deliver Widest Range of Messaging to Businesses — Seamlessly

STOCKHOLM, Sweden, and ATLANTA, Sept. 21 (Korea Bizwire) – Sinch, a global leader in cloud communications and mobile customer engagement, today announced its latest integration with Zapier, an automation platform, to bring the widest range of messaging channels to the 5000+ business apps that Zapier supports through Sinch’s Conversation API (https://zapier.com/apps/sinch/integrations). Small and medium sized business already [...]

Sinch Launches its AskFrank Question-answering Search Engine to Improve Chatbots and Knowledge Base

Sinch Launches its AskFrank Question-answering Search Engine to Improve Chatbots and Knowledge Base

STOCKHOLM, Sweden, Sept. 13 (Korea Bizwire) — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is launching AskFrank, its AI-enabled intelligent question-answering search engine. AskFrank integrates with a business’s existing customer engagement chatbots, contact center, website or knowledge base. Using AI to search content, it adds value [...]

Sinch and Blueshift to Extend Customer Engagement into Conversational Channels

Sinch and Blueshift to Extend Customer Engagement into Conversational Channels

ATLANTA and SAN FRANCISCO, Aug 31 (Korea Bizwire) - Sinch, a global leader in cloud communications and mobile customer engagement, has teamed with Blueshift to offer rich, powerful, two-way conversational experiences in a host of channels in Blueshift’s App Hub and Journey Builder. Sinch’s Conversation API is a single, unique API through which businesses can communicate with people over multiple [...]

International Annual Awards Program Recognizes Sinch as Best Overall Conversational Marketing Company for Its Outstanding Marketing Technologies Worldwide

International Annual Awards Program Recognizes Sinch as Best Overall Conversational Marketing Company for Its Outstanding Marketing Technologies Worldwide

STOCKHOLM, Sweden, and ATLANTA, Aug. 11 (Korea Bizwire) — Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced today that it has been selected as the winner of the “Best Overall Conversational Marketing Company” award in the fifth annual MarTech Breakthrough Awards program for 2022. The awards are presented by MarTech Breakthrough, [...]

Sinch Report Reveals Consumers Want Better Ways to Get Real-time Financial Services and Connect with Their Bank

Sinch Report Reveals Consumers Want Better Ways to Get Real-time Financial Services and Connect with Their Bank

STOCKHOLM, Sweden, and ATLANTA, July 13 (Korea Bizwire) — Consumers want far more personalized mobile banking experiences that make it easy for them to get real time 1:1 support anywhere, says a survey of almost 3,000 consumers, commissioned by Sinch (Sinch AB (publ) – XSTO: SINCH). With 93% calling out for personalized financial assessments from their bank, [...]