SEOUL, Jan. 5 (Korea Bizwire) — South Korea’s department store chains are reducing benefits for top-spending VIP customers as a sharp increase in the number of such customers has led to a steep increase in related expenses. According to industry sources, Lotte Department Store introduced a new VIP customer system on Monday, its first changes [...]
SEOUL, March 30 (Korea Bizwire) – Recently, the department store industry has begun to make an all-out effort to secure VIP customers who spend more than ordinary customers. Department stores have suffered fallout from the surge in popularity of online shopping malls for years, but sales have come under further pressure with the coronavirus outbreak. [...]
SEOUL, Nov. 30 (Korea Bizwire) — Big-spending customers are a prime target for car companies, luxury brands, department stores and most other businesses as their purchasing can make up a huge portion of their revenues. South Korea’s department stores are elevating their VIP shopping experience by refurbishing their outlets, expanding their VIP concierge services and [...]