Workers Spend Billions of Hours on Repetitive Tasks, Survey Finds — AI Adoption Gains Favor | Be Korea-savvy

Workers Spend Billions of Hours on Repetitive Tasks, Survey Finds — AI Adoption Gains Favor


A global survey released Monday by Dropbox in partnership with polling firm YouGov (Image courtesy of Dropbox)

A global survey released Monday by Dropbox in partnership with polling firm YouGov (Image courtesy of Dropbox)

SEOUL, July 30 (Korea Bizwire)South Korean employees are spending an estimated 25.1 billion hours annually on repetitive administrative work, including data management and routine reporting, according to a global survey released Monday by Dropbox in partnership with polling firm YouGov.

The survey, which included over 10,000 full- and part-time workers across seven countries — including 600 in South Korea — found that 68% of Korean respondents spend up to 10 hours a week on routine admin tasks.

Additionally, 70% reported spending significant time on information searching and management, while 66% cited regular reporting and analysis work as major time sinks.

In contrast, only half of respondents said they dedicate more than five hours a week to strategic meetings or decision-making — signaling a growing imbalance between routine labor and high-impact work.

South Korea also stood out as the most open among surveyed countries to adopting artificial intelligence (AI) in the workplace. A majority (55%) of Korean respondents said they would embrace AI if it saved them up to four hours per week — well above the global average of 39%. Only 9% of Korean workers said they would never use AI, compared to nearly 28% globally.

“These findings show Korean workers are ready for change,” Dropbox said in a statement. “The key is providing tools that eliminate unnecessary distractions and help workers refocus on what truly matters.”

M. H. Lee (mhlee@koreabizwire.com) 

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