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Dyson’s Asia-Pacific Chief Apologizes to S. Korean Consumers over Poor Customer Service

Dyson’s Asia-Pacific Chief Apologizes to S. Korean Consumers over Poor Customer Service

SEOUL, Nov. 22 (Korea Bizwire) — The Asia-Pacific chief of British home appliance maker Dyson Ltd. on Wednesday issued an apology to South Korean consumers amid growing complaints over the company’s reportedly poor handling of customer service in the country. Rob Webster, head of Dyson’s Asia-Pacific division, said in a Korean-language statement that he “deeply [...]

Young Fashion Brands Back in Style, Emerging as Cash Cows for Department Stores

Young Fashion Brands Back in Style, Emerging as Cash Cows for Department Stores

SEOUL, Nov. 21 (Korea Bizwire) – After becoming nuisances at department stores due to the growth of online shopping, young fashion brands are turning into cash cows amid an economic slump and consumption polarization. Young fashion brands, which cater to the consumption trend of the MZ generation with high cost efficiency and trendy design, are enjoying [...]

Costco Korea Achieves Record-breaking Sales, Yet Faces Scrutiny for Social Contributions and Work Conditions

Costco Korea Achieves Record-breaking Sales, Yet Faces Scrutiny for Social Contributions and Work Conditions

SEOUL, Nov. 21 (Korea Bizwire) – While Costco, the U.S. warehouse discount store, achieved a milestone in South Korea with annual sales exceeding 6 trillion won for the first time, its social contributions in the country have dwindled.  Moreover, the company remitted a dividend to its U.S. headquarters that surpassed its annual operating profit. Costco Korea’s [...]

Dyson Faces Soaring Consumer Complaints Over After-Sales Service Failures and Controversial Policy Shifts

Dyson Faces Soaring Consumer Complaints Over After-Sales Service Failures and Controversial Policy Shifts

SEOUL, Nov. 20 (Korea Bizwire) – Consumer grievances regarding Dyson, a renowned British brand positioned as a “premium” home appliance provider, have seen a substantial surge. Individuals who were drawn to Dyson products for their distinctive design, convenience, and exceptional features are encountering challenges with post-purchase services.  Numerous instances have emerged where consumers, even months after [...]

HD Korea Shipbuilding Wins 444.4 Bln-won Order for 2 Ethane Carriers

HD Korea Shipbuilding Wins 444.4 Bln-won Order for 2 Ethane Carriers

SEOUL, Nov. 17 (Korea Bizwire) — South Korean shipyard HD Korea Shipbuilding & Offshore Engineering Co. said Friday it has bagged a 444.4 billion-won (US$340 million) order to build two very large ethane carriers for an Asian shipper. HD Hyundai Heavy Industries Co., one of HD Korea Shipbuilding’s three shipbuilding units, will construct the 98,000-cubic-meter [...]

Qingdao Beer Importer Responds: Voluntary Retirement Amid Sales Slump and Hygiene Scandal

Qingdao Beer Importer Responds: Voluntary Retirement Amid Sales Slump and Hygiene Scandal

SEOUL, Nov. 16 (Korea Bizwire) – The South Korean importer of Qingdao beer, which became embroiled in controversy following a video showing an employee at a Chinese production plant engaging in shockingly inappropriate behavior, has initiated a voluntary retirement program. This decision comes in the wake of a significant downturn in Qingdao beer sales. The once-popular [...]

Korea’s Home Shopping Giants Navigate Industry Challenges with Innovative Strategies Amidst Declining TV Viewership and Rising Broadcasting Fees

Korea’s Home Shopping Giants Navigate Industry Challenges with Innovative Strategies Amidst Declining TV Viewership and Rising Broadcasting Fees

SEOUL, Nov. 15 (Korea Bizwire) – With the home shopping industry facing significant challenges, major players in Korea are grappling with a somber third-quarter performance. The primary culprits behind this downturn include dwindling television viewership and the growing burden of broadcasting fees, which home shopping companies must bear to maintain channels on pay-TV networks.  Notably, the [...]

Hanwha Ocean Wins 656.2 Bln-won Order for 4 Ammonia Carriers

Hanwha Ocean Wins 656.2 Bln-won Order for 4 Ammonia Carriers

SEOUL, Nov. 14 (Korea Bizwire) — Major South Korean shipbuilder Hanwha Ocean Co. said Tuesday it has bagged a 656.2 billion-won (US$498 million) order for four very large ammonia carriers (VLAC) from a Greek shipper. The vessels will be constructed at Hanwha Ocean’s shipyard in Geoje on the south coast and delivered to Naftomar Shipping [...]