PALO ALTO, Calif., Jan. 26 (Korea Bizwire) — Another new integration has been added to the flourishing 4me® App Store, ready to use by all 4me customers. The 4me Lansweeper app is a one-directional, out-of-the-box integration between Lansweeper Enterprise Cloud and 4me that synchronizes IT asset data with the 4me configuration management database (CMDB). Cor Winkler [...]
PALO ALTO, Calif., Jan. 17 (Korea Bizwire) — A standard 4me integration with Stefanini’s Sophie is now available from the 4me App Store. Sophie is a virtual agent with natural language capabilities for human-like user support. She provides 24/7 first-level support. Sophie can help end users navigate through voice interaction, open and consult tickets, look [...]
PALO ALTO, Calif., Oct. 19 (Korea Bizwire) – With the latest enhanced service cost tracking capabilities, 4me® offers The Complete Service Management Platform. On a per-service basis, 4me can now provide real-time cost information that is accurate, comprehensive and insightful, allowing business leaders to assess the business value of each service. In this rapidly changing digital [...]