Sinch Launches its AskFrank Question-answering Search Engine to Improve Chatbots and Knowledge Base

STOCKHOLM, Sweden, Sept. 13 (Korea Bizwire) — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is launching AskFrank, its AI-enabled intelligent question-answering search engine. AskFrank integrates with a business’s existing customer engagement chatbots, contact center, website or knowledge base. Using AI to search content, it adds value [...]