chatbots Archives | Be Korea-savvy

AI Chatbots Can Spread False Information: Poll

SEOUL, April 14 (Korea Bizwire) — South Koreans have high concerns about the potential negative exploitation of artificial intelligence (AI) chatbots like ChatGPT, despite finding them convenient, a survey showed Thursday. The Korea Press Foundation surveyed 1,000 Korean adults, finding that among those who had tried ChatGPT, 89.6 percent said it was convenient and 87.2 [...]

Chatbots in Banking Unable to Offer Full Personal Data Protection: Watchdog

SEOUL, Jul. 31 (Korea Bizwire) — Banks and other financial institutions that increasingly rely on chatbots to interact with customers are vulnerable to breaches of personal data protection, the financial watchdog said Tuesday. A chatbot is a computer program or artificial intelligence that is used in various business sectors, enabling customers to communicate with firms [...]