SAN FRANCISCO, May 23 (Korea Bizwire) — Today, Gainsight® launched the Customer Cloud —a first-of-its-kind solution for subscription businesses looking to adopt a customer-centric philosophy that enables them to retain customers while also driving company growth post-sale. According to the 2018 Subscription Economy Index report, subscription companies are growing five times faster than S&P and [...]
SAN FRANCISCO, May 22 (Korea Bizwire) — Gainsight®, the customer success company, announced today Pulse+, a digital subscription service for professional development, community, and career fellowship in the customer success industry. The subscription-based online media platform will combine premium eLearning and industry-grade certifications with exclusive content and behind-the-scenes stories of brands and thought leaders who [...]
REDWOOD CITY, Calif., May 7 (Korea Bizwire) — Today, Gainsight®, the customer success company, released The State of Customer Success Profession 2019 report, which presents data by LinkedIn, the world’s largest professional network. The report details the growth of the customer success category, signaled by the rise of the Customer Success Manager (CSM) role, one [...]