Kiosks Help Small Business Owners Cut Labor Costs but Pose Challenges, Survey Finds
SEOUL, Dec. 26 (Korea Bizwire) —A recent survey revealed that small business owners using self-service kiosks are saving labor costs equivalent to employing approximately one staff member. However, the cost of adoption and operational hurdles remain significant concerns. According to the Korea Federation of SMEs, 93.8% of 402 businesses, including restaurants, cafes, and PC rooms, [...]