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Kiosks Help Small Business Owners Cut Labor Costs but Pose Challenges, Survey Finds

Kiosks Help Small Business Owners Cut Labor Costs but Pose Challenges, Survey Finds

SEOUL, Dec. 26 (Korea Bizwire) —A recent survey revealed that small business owners using self-service kiosks are saving labor costs equivalent to employing approximately one staff member. However, the cost of adoption and operational hurdles remain significant concerns. According to the Korea Federation of SMEs, 93.8% of 402 businesses, including restaurants, cafes, and PC rooms, [...]

Young Koreans Prefer Ordering from Kiosks, Older Koreans Prefer Ordering from Staff

Young Koreans Prefer Ordering from Kiosks, Older Koreans Prefer Ordering from Staff

SEOUL, March 28 (Korea Bizwire) — Consumers over 40 years of age still prefer placing orders with a person despite the increasing number of businesses incorporating kiosks, a survey showed Monday. Lotte Members, the membership service for Lotte Group companies, conducted a survey of 1,333 men and women over the age of 10, of which [...]

Kiosks Should Offer Voice Assistance for the Disabled

Kiosks Should Offer Voice Assistance for the Disabled

SEOUL, Nov. 21 (Korea Bizwire) — From now on, setting up kiosks requires installing braille blocks and offering voice guides. The Ministry of Health and Welfare announced that is has released an advance notice of the legislative plan to amend legislation related to discrimination against disabled people. The enforcement decree stipulates that appropriate facilities should [...]

Majority of Part-time Workers Worry about Being Replaced by Kiosks: Survey

Majority of Part-time Workers Worry about Being Replaced by Kiosks: Survey

SEOUL, Aug. 8 (Korea Bizwire) — A majority of part-time workers expect they will be replaced by kiosks due to the rise in minimum wage, with those working at restaurants and cafes expressing the most concern, a portal survey said Tuesday. Alba, a portal for job seekers, asked 644 members between July 27 and Aug. [...]