Philips Integrates MedChat’s AI Capabilities to Optimize Automated Patient Communication and Hospital Workflows

Amsterdam, the Netherlands, Nov. 22 (Korea Bizwire) – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today announced a collaboration with USA-based MedChat to integrate MedChat’s live chat and AI-driven chatbot services into Philips Patient Navigation Manager, helping improve call center efficiency and speed the time to resolve patient inquiries. With the combined offering, Philips now [...]