mystery shoppers Archives | Be Korea-savvy

International Mystery Shoppers to Inspect Restaurants Ahead of 2018 Winter Olympics

SEOUL, Sept. 7 (Korea Bizwire) — South Korean tourism authorities have launched a special team of mystery shoppers consisting of both South Koreans and foreign nationals in a bid to improve food and service quality ahead of the PyeongChang 2018 Olympic Winter Games. The Korea Tourism Organization announced its decision to deploy mystery shoppers to [...]

Gangnam Uses Mystery Shoppers to Gauge Customer Service at Plastic Surgery Clinics

SEOUL, Aug. 28 (Korea Bizwire) — For the past two months, Gangnam district has inspected around 50 cosmetic surgery facilities within its boundaries by sending out mystery shoppers. The aim of its covert operation was to “objectively measure the quality of the medical services offered and identify any problems and improve them in order to [...]