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Vitals Analysis of Doctor Reviews Shows Customer Service Trumps Medical Expertise

LYNDHURST, N.J., Jun. 16 (Korea Bizwire) — The practice of medicine requires extensive training and relies on hard science. And yet, the attributes valued most by patients when rating and reviewing their doctors are more often those softer measures not taught in medical school. The Vitals Index analyzed 1,000 recent reviews of doctors by their [...]

Americans Receive A Failing Grade When It Comes to Their Medical IQ

LYNDHURST, N.J. June 26, 2014 (Korea Bizwire)–Our health is personal. But when it comes to navigating the system that cares for us, many Americans aren’t making the grade. A new survey from the Vitals Index reveals that while two-thirds of people perceive themselves to be a savvy health care consumer, many don’t know how to [...]