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Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences

Zoom and Genesys Announce Strategic Agreement Uniquely Positioned Around Zoom Phone to Improve Collaboration and Customer Experiences

SAN JOSE, Calif. and SAN FRANCISCO, June 6 (Korea Bizwire) — Zoom Video Communications, Inc. (NASDAQ: ZM) and Genesys®, a global cloud leader in customer experience orchestration, have expanded their partnership to help businesses deliver effortless customer experience by building upon their integration between Zoom Phone and Genesys ​​Cloud CX™. Together, the offerings provide organizations [...]

Zoom Announces Latest Certifications and Innovations for Enhanced Platform Security

Zoom Announces Latest Certifications and Innovations for Enhanced Platform Security

SAN JOSE, Calif., April 20 (Korea Bizwire) — Zoom Video Communications, Inc. (NASDAQ: ZM) today announced it has recently received a variety of third-party certifications and attestations, unveiled product innovations, and established programs, which collectively demonstrate the many initiatives undertaken at Zoom that help protect the security and privacy of its users. “Safety, security, and [...]

Zoom Whiteboard, the Collaboration Canvas for Hybrid Teams, Now Available

Zoom Whiteboard, the Collaboration Canvas for Hybrid Teams, Now Available

SAN JOSE, Calif., April 19 (Korea Bizwire) — Today, Zoom Video Communications, Inc. announced the general availability of Zoom Whiteboard, a modern digital canvas that provides a unified solution for collaboration and creation within the Zoom platform. Users can interact with the Zoom Whiteboard similar to an in-person experience, creating more visually engaging and efficient collaboration. With [...]

Zoom Announces Platform Innovations to Elevate the Total Customer Experience

Zoom Announces Platform Innovations to Elevate the Total Customer Experience

SAN JOSE, Calif., April 13 (Korea Bizwire) — At its second Work Transformation Summit, a virtual gathering of business leaders that offers actionable insights for navigating the transformation and future of work, Zoom Video Communications, Inc. (NASDAQ: ZM) unveiled its latest innovations in the Zoom platform to help businesses improve customer and employee experiences for the new [...]

Zoom Announces New Education Features, Enhancing Hybrid Learning Experience for Educators and Students

Zoom Announces New Education Features, Enhancing Hybrid Learning Experience for Educators and Students

SAN JOSE, Calif., April 11 (Korea Bizwire) – Zoom Video Communications, Inc. (NASDAQ: ZM) today announced, at the CoSN2022 national conference, new features for education in response to requests from teachers and administrators. These features span Zoom’s Chat and Meetings offerings and are designed to support teachers who need to engage and manage students joining class remotely or submitting homework [...]

Zoom Introduces Category-Redefining Contact Center Solution

Zoom Introduces Category-Redefining Contact Center Solution

SAN JOSE, Calif., Feb. 23 (Korea Bizwire) — Today, Zoom Video Communications, Inc. (NASDAQ: ZM) announced Zoom Contact Center, an omnichannel contact center solution that is optimized for video and integrated right into the same Zoom experience. Now available, Zoom Contact Center, previously Zoom Video Engagement Center, combines unified communications and contact center capabilities with the useability [...]

Zoom Becomes the First Video Communications Client to Attain Common Criteria Certification

Zoom Becomes the First Video Communications Client to Attain Common Criteria Certification

SAN JOSE, Calif., Jan. 10 (Korea Bizwire) – Zoom Video Communications, Inc. (NASDAQ: ZM) today announced that Zoom Meeting Client version 5.6.6 has become the first video communications client to attain certification for Common Criteria Evaluation Assurance Level 2 (v3.1 rev. 5), issued by the German Federal Office for Information Security (BSI). Common Criteria is an international standard for [...]

oVice Announces Business Partnership with Zoom Video Communications, Inc.

oVice Announces Business Partnership with Zoom Video Communications, Inc.

SAN JOSE, Calif., Dec. 2 (Korea Bizwire) — oVice (Headquarters: Nanao City, Ishikawa, Japan, CEO: Jung Sae-Hyung, https://ovice.in) has recently agreed and signed a business partnership with Zoom Video Communications, Inc. (Headquarters: California, US, CEO: Eric S. Yuan), the provider of the Zoom video communication platform. This partnership will allow oVice’s customers to seamlessly access from [...]