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Restaurant Owners Concerned over Customer Reviews as Competition in the Delivery Market Heats Up

Restaurant Owners Concerned over Customer Reviews as Competition in the Delivery Market Heats Up

SEOUL, Jun. 27 (Korea Bizwire) — Controversy is looming over customer reviews for restaurants offering delivery services. Customer reviews are seen as an important factor in restaurant choice, especially in a highly competitive food service industry. There are negative reviews, however, that are being questioned as to their authenticity and how much they reflect the [...]

Tada Struggles to Go Beyond Legal Gray Area in S. Korean Taxi Market

Tada Struggles to Go Beyond Legal Gray Area in S. Korean Taxi Market

SEOUL, Jun. 27 (Korea Bizwire) — Doing business in a legal gray area needs a lot of guts and an elaborate scheme, and that is especially so in South Korea’s tightly regulated taxi industry, which sets high barriers for mobility startups seeking to enter the market without taxi licenses. The latest major challenger is Tada [...]

Complaints Pile Up over Booking Problems on Overseas Travel Portals

Complaints Pile Up over Booking Problems on Overseas Travel Portals

SEOUL, Jun. 25 (Korea Bizwire) — An increasing number of South Koreans booking their own flights and accommodations online rather than using travel agency package products when they travel abroad. However, there have been a number of complaints regarding the use of global lodging and airline reservation websites. According to the Korea Consumer Agency (KCA) [...]

Concession Market Rising as New Alternative to a Struggling Food Service Industry

Concession Market Rising as New Alternative to a Struggling Food Service Industry

SEOUL, Jun. 24 (Korea Bizwire) — The sluggish food service industry in South Korea is eyeing the newly rising concession market. A concession refers to the service of providing food and beverages at a multi-purpose facility leased by a certain company. Hotels and restaurants run by a subcontractor and highway service stations are forms of [...]

Delta Emerges as Friendly Force for Korean Air in Battle with Activist Fund

Delta Emerges as Friendly Force for Korean Air in Battle with Activist Fund

SEOUL, Jun. 21 (Korea Bizwire) — Delta Air Lines Inc.’s surprise move to invest in Hanjin KAL, the parent company of its joint venture partner Korean Air Lines Co., will help its partner fend off growing pressure from a local activist fund to change its leadership and improve its corporate governance, industry sources said Friday. [...]

Controversy Brews over Celebrity Endorsements, Delivery Application Coupons

Controversy Brews over Celebrity Endorsements, Delivery Application Coupons

SEOUL, Jun. 19 (Korea Bizwire) — As the center of the food service industry is shifting to the delivery market, initiatives to attempt to woo celebrities to certain platforms as well as reward consumers with coupons are stirring up controversy. Baedal Minjok, South Korea’s leading food delivery app, recently drew the ire of the public [...]

From Rickshaws to Boardgames, a Wind of Retro is Blowing Through the Hotel Industry

From Rickshaws to Boardgames, a Wind of Retro is Blowing Through the Hotel Industry

SEOUL, Jun. 18 (Korea Bizwire) — The hotel industry has joined the trend of Newtro, “New+Retro,” a reinterpretation of retro, which has emerged as a marketing keyword for the retail and fashion industries since last year. Implementing such a trend in the hotel industry is hard to think of in the past, when hotels were [...]

Activist Fund KCGI Ups Ante Against Hanjin

Activist Fund KCGI Ups Ante Against Hanjin

SEOUL, Jun. 7 (Korea Bizwire) — After a brief hiatus, local activist hedge fund Korea Corporate Governance Improvement (KCGI) is again ramping up its pressure on Hanjin KAL Corp., the holding company of logistics-centered Hanjin Group which has been increasingly under pressure to improve its corporate governance and even change its management, industry sources said [...]