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Gov’t Offers Interpretation Service for Foreigners Calling Coronavirus Hotline

Gov’t Offers Interpretation Service for Foreigners Calling Coronavirus Hotline

SEOUL, Feb. 7 (Korea Bizwire) — Foreigners who have been inconvenienced in terms of information related to new coronavirus infections will be provided with better service through interpretation. The Korea Tourism Organization (KTO), in cooperation with the Korea Centers for Disease Control and Prevention (KCDC), will support translation services for foreign language inquiries with the [...]

SK Telecom Introduces Call Center Voice Authentication System

SK Telecom Introduces Call Center Voice Authentication System

SEOUL, Dec. 3 (Korea Bizwire) – SK Telecom said on December 2 that it has introduced the industry-first voice authentication system that can allow call center operators to determine the identity of the caller from her voice features, further strengthening the customer’s personal information protect level. Each human voice has unique features that can’t be [...]