How to Keep Badly Behaving Customers at Bay

SEOUL, Korea, Oct 07 (Korea Bizwire) – “I love you, dear customer!”The 114 Directory Assistance operators have begun saying these greetings since 2007. Some customers responded to this rather unfamiliar salutation, “She loves me? That’s kind of awkward.” But some others took this more positively, “I could feel the effort to get closer to customers” [...]