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Card Issuers See Customer Complaints Soar amid Criticism over Hefty Bonuses

Card Issuers See Customer Complaints Soar amid Criticism over Hefty Bonuses

SEOUL, Feb. 27 (Korea Bizwire) — South Korean credit card companies saw the number of customer complaints rise sharply in the fourth quarter of last year, amid rising controversy over the moral hazard of the financial firms, ignited by their payment of hefty performance bonuses. According to the Credit Finance Association of Korea, the nation’s [...]

Card Firms Look for New Business Opportunities as Main Business Faces Threats

Card Firms Look for New Business Opportunities as Main Business Faces Threats

SEOUL, April 22 (Korea Bizwire) — South Korea’s credit card companies are actively looking for new business opportunities as their main business area is being eroded by so-called ‘big tech’ and ‘fintech’ companies. Shinhan Card Co. launched a drive to develop a visiting car repair service platform in collaboration with integrated car management service provider [...]

State Adjustment of Credit Card Fees to Have Negative Impact on Card Firms: Moody’s

State Adjustment of Credit Card Fees to Have Negative Impact on Card Firms: Moody’s

SEOUL, Dec. 4 (Korea Bizwire) – The South Korean government’s plan to reduce credit card transaction fees for smaller business owners will affect the bottom line of local card firms, a global ratings agency has said. Late last month, the government announced its plans to expand the number of business owners eligible for preferential credit [...]