customer experience Archives

Kia Ranks 1st in Customer Experience among Automotive Brands in India

SEOUL, Sept. 10 (Korea Bizwire) — Kia Corp. has ranked first among automotive brands operating in India in terms of overall customer experience, the South Korean company said Tuesday, citing local industry data. According to Kia, the company ranked first, with a score of 45.84 percent, in the overall customer experience index survey conducted by [...]

Incheon Airport Becomes World’s First Level 5 Customer Experience Accredited Airport

SEOUL, Sept. 16 (Korea Bizwire) — Incheon International Airport has become the Airport Council International (ACI)’s first Level 5 customer experience accredited airport, the state-run operator of the airport said Thursday. The Incheon International Airport Corp. was awarded the highest level of accreditation in the ACI Customer Experience program at the global summit held by the [...]