SEOUL, Nov. 27 (Korea Bizwire) – Bank A covers meal and transportation expenses for employees working eight hours a day but doesn’t provide this for those working seven hours and thirty minutes a day. Bank B mandates that only non-regular workers arrive at work earlier. Securities firm C refused to pay a 190 million won allowance [...]
SEOUL, Aug. 29 (Korea Bizwire) — An increasing number of financial institutions are replacing redundant work with automation robots to improve work efficiency. The Korea Technology Finance Corp. (KOTEC) is applying Robotic Process Automation (RPA) technology for its entire in-house operations. The KOTEC introduced RPA in 2019 and started automation from simple clerical work such [...]
SEOUL, Jul. 31 (Korea Bizwire) — Banks and other financial institutions that increasingly rely on chatbots to interact with customers are vulnerable to breaches of personal data protection, the financial watchdog said Tuesday. A chatbot is a computer program or artificial intelligence that is used in various business sectors, enabling customers to communicate with firms [...]
SEOUL, Oct. 11 (Korea Bizwire) – A congressional investigation revealed that some banks and insurance companies have provided loans to their own employees at extremely low rates between 0 and 2 percent a year. According to National Assemblyman Min Byung-du (New Politics Alliance for Democracy) on October 10 based on data submitted by the Financial Supervisory [...]