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McDonald’s Korea Introduces Voice-Guided Kiosks for Visually Impaired Customers, a First in Asia

McDonald’s Korea Introduces Voice-Guided Kiosks for Visually Impaired Customers, a First in Asia

SEOUL, Sept. 16 (Korea Bizwire) –McDonald’s Korea has introduced voice-guided self-service kiosks at some of its Seoul locations, making it the first fast-food chain in South Korea to do so. They did this to make it easier for visually impaired customers to order. These special kiosks, equipped with voice guidance software and touch pads, were [...]

McDonald’s Korea Fined 696 mln Won for Breach of Customers’ Personal Data

McDonald’s Korea Fined 696 mln Won for Breach of Customers’ Personal Data

SEOUL, March 22 (Korea Bizwire) — McDonald’s Korea was given a fine of 696 million won (US$532,110) on Wednesday after the personal data of 4.87 million customers was leaked to hackers due to the firm’s lax data management. The Personal Information Protection Commission handed out the fine to the Korean branch of the American fast [...]

Prosecutors Drop Charges Against McDonald’s Korea in Burger Patty Scandal

Prosecutors Drop Charges Against McDonald’s Korea in Burger Patty Scandal

SEOUL, Feb. 13 (Korea Bizwire) — Prosecutors said Tuesday they will not file charges against the local unit of McDonald’s, citing a lack of evidence undercooked burgers at its restaurants caused illness among some customers. The Seoul Central District Prosecutors’ Office released the result of its investigation into the fast food chain that was prompted [...]

McDonald’s Korea Suspends Contract with Undercooked Burger Patty Supplier

McDonald’s Korea Suspends Contract with Undercooked Burger Patty Supplier

SEOUL, Dec. 1 (Korea Bizwire) – McDonald’s Korea said Friday it has suspended a contract with the supplier of the burger patties that are suspected of having caused consumers to get ill due to undercooking. “We’ve temporarily stopped receiving burger patties from Mckey Korea as of today,” the South Korean unit of the U.S. fast [...]

McDonald’s Korea to Perform Independent Sanitary Inspection Amid Hamburger Scare

McDonald’s Korea to Perform Independent Sanitary Inspection Amid Hamburger Scare

SEOUL, Sept. 25 (Korea Bizwire) – The local unit of U.S. fast food chain McDonald’s said Monday it will carry out inspections of all of its stores in South Korea after its allegedly undercooked burger patties were accused of causing health problems in local consumers. The Korea Food Safety Association (KFSA) will visit 440 McDonald’s [...]

McDonald’s Korea CEO Apologizes 2 Months After Burger Scandal

McDonald’s Korea CEO Apologizes 2 Months After Burger Scandal

SEOUL, Sept. 7 (Korea Bizwire) — The CEO of the South Korean unit of McDonald’s has finally apologized after growing criticism over the company’s undercooked patty controversy that reportedly left a number of children seriously ill. As the negative impact of s0 called ‘Hamburger Illness’, a term widely used in South Korea to refer to [...]

Court Dismisses McDonalds’ Injunction Against Consumer Report Disclosure

Court Dismisses McDonalds’ Injunction Against Consumer Report Disclosure

CHUNGJU, South Korea, Aug. 10 (Korea Bizwire) – A regional court on Thursday dismissed an injunction request filed by the local unit of McDonalds seeking to stop the disclosure of a consumer report on hamburger patties, amid controversy over allegations that it served undercooked meat and caused some kids to get sick. The Korea Consumer [...]

What the Undercooked McDonald’s Patty Controversy Teaches Us About Fast-Food Burgers

What the Undercooked McDonald’s Patty Controversy Teaches Us About Fast-Food Burgers

SEOUL, Jul. 15 (Korea Bizwire) — Fast food chains have long been a staple of modern life in countries around the world, appealing to demographics crossing cultures and age groups. The familiar signs sported by the likes of McDonald’s and Burger King are globally accepted, even comforting to some. However, the recent controversy surrounding an allegedly undercooked [...]

Parents File Complaint Against McDonald’s over ‘Undercooked’ Burger

Parents File Complaint Against McDonald’s over ‘Undercooked’ Burger

SEOUL, July 5 (Korea Bizwire) – A criminal complaint was lodged against the South Korean unit of McDonald’s on Wednesday by parents who claim that their daughter became permanently ill after eating one of its burgers that was served with undercooked meat. The plaintiffs said their four-year-old girl was diagnosed with hemolytic-uremic syndrome (HUS), a [...]