SK Telecom Introduces Industry’s First AI Voicebot for Customer Service

SEOUL, Oct. 30 (Korea Bizwire) — SK Telecom Co. announced Thursday the launch of a new artificial intelligence (AI) voicebot for customer service. The mobile carrier said that the voicebot comes with voice recognition, language comprehension and voice synthesis capabilities to understand and analyze complex sentences spoken by customers. Customers can now skip the automatic [...]