SEOUL, Dec. 22 (Korea Bizwire) — A large majority of South Koreans believe food delivery platforms should be the first targets of government regulation, reflecting growing public frustration over rising delivery fees and platform commissions, according to a new nationwide survey. More than 87 percent of respondents said they agree that delivery apps require stronger oversight, [...]
SEOUL, Dec. 19 (Korea Bizwire) — South Korea’s major food delivery platforms continue to place a heavy financial burden on small merchants, with commissions and related fees consuming as much as 29 percent of sales revenue, according to a new assessment released by the Seoul Metropolitan Government on Thursday. The city unveiled its first “Delivery [...]
SEOUL, Dec. 18 (Korea Bizwire) — South Korea’s ruling Democratic Party said Thursday it would push for a joint parliamentary hearing involving multiple standing committees to investigate a massive data breach at e-commerce giant Coupang, stepping up pressure after the company’s founder repeatedly failed to appear before lawmakers. Kim Hyun-jung, a spokesperson for the Democratic Party’s [...]
SEOUL, Dec. 18 (Korea Bizwire) — South Korea’s financial regulator on Thursday raised its consumer alert level to “warning” after confirming secondary damages—including voice phishing and smishing—linked to last month’s massive personal data leak at e-commerce giant Coupang. The Financial Supervisory Service (FSS) said the escalation follows a rise in reported fraud attempts exploiting public anxiety [...]
SEOUL, Dec. 18 (Korea Bizwire) — The government said Thursday it will form an interagency task force to handle the recent large-scale data breach at e-commerce giant Coupang Corp. The decision was made at a meeting of science and technology–related ministers chaired by Science Minister Bae Kyung-hoon, the government said. Led by Ryu Je-myung, second [...]
SEOUL, Dec. 18 (Korea Bizwire) — South Korean lawmakers sharply criticized Coupang on Wednesday during a National Assembly hearing on the company’s massive personal data leak, condemning the absence of founder Bom Kim and accusing the e-commerce giant of showing contempt for Korean consumers and regulators. Members of both ruling and opposition parties denounced Kim, the [...]
SEOUL, Dec. 16 (Korea Bizwire) — A surge of South Koreans are scrambling to determine whether their personal information is circulating on the dark web following Coupang’s massive data leak, newly released government data shows. According to figures submitted by the Korea Internet & Security Agency (KISA) to Rep. Lee Jeong-heon of the Democratic Party, users [...]
SEOUL, Dec. 12 (Korea Bizwire) — A growing number of consumers are preparing to take legal action in the United States against Coupang Inc. over a massive data breach that exposed personal information from nearly two-thirds of South Korea’s population, according to a Seoul-based law firm. Daeryun Law Firm LLC said Friday that its U.S. [...]
SEOUL, Dec. 11 (Korea Bizwire) — Chinese e-commerce platforms operating in South Korea have seen mixed user trends following Coupang’s massive data breach, with some apps losing active users while others continued to grow, according to new industry data. Mobile Index, a data unit of IGAWorks, said Wednesday that AliExpress and Shein experienced declines in daily [...]
SEOUL, Dec. 10 (Korea Bizwire) — South Korea’s privacy regulator on Wednesday ordered Coupang Inc. to revise its liability exemption clause for data breaches and simplify its membership cancellation process. The Personal Information Protection Commission (PIPC) issued the instruction after reviewing the company’s terms of service, membership policy and follow-up measures in the wake of [...]