SEOUL, July 25 (Korea Bizwire) — Roughly 40% of South Korea’s major online shopping platforms rely on proprietary algorithms to rank product reviews without disclosing the criteria behind those rankings, raising concerns about consumer trust and transparency, according to a new report by the Seoul Metropolitan Government. In a survey released Friday by the Seoul [...]
SEOUL, July 21 (Korea Bizwire) — As Korean pop culture continues to captivate global audiences, secondhand K-pop merchandise is experiencing a dramatic surge in international demand, driving a new wave of “reverse direct-to-consumer” sales from South Korea to overseas buyers. According to Bunjang, a leading Korean secondhand marketplace, the platform’s global transaction volume in the first [...]
SEOUL, July 7 (Korea Bizwire) — Global B2B e-commerce platform Alibaba.com said Monday it has launched its Trade Assurance service in South Korea to help local small and medium-sized enterprises (SMEs) expand exports more safely and transparently. Trade Assurance is Alibaba.com’s proprietary transaction protection service, designed to provide a secure trading environment for both sellers [...]
SEOUL, June 23 (Korea Bizwire) — South Korean grocery delivery platform Oasis Corp. said Monday it has acquired full ownership of e-commerce platform TMON after a court approved its rehabilitation plan, which included the acquisition proposal. TMON filed for court receivership in July last year following widespread delays in payments to vendors using its platform. [...]
SEOUL, June 19 (Korea Bizwire) — On a weekday afternoon in Seoul, a single-person household places a modest ₩9,000 food order through Baemin. It’s a small indulgence—but soon, it will come with even smaller strings attached. In a move that could reshape the economics of Korea’s food delivery market, Woowa Brothers Corp., the operator behind [...]
SEOUL, June 17 (Korea Bizwire) — Workers of e-commerce giant Coupang Inc. have launched a new integrated labor union to demand better wages and improved working conditions, the union said Tuesday. Until now, Coupang had two separate labor unions — one representing workers in its logistics affiliate, Coupang Fulfillment Service, and the other for employees [...]
SEOUL, June 11 (Korea Bizwire) — South Korea’s antitrust watchdog said Wednesday it has fined Temu for misleading South Korean consumers through deceptive promotional campaigns, marking the first regulatory sanction imposed on the Chinese e-commerce platform by the agency. The Fair Trade Commission (FTC) said it has imposed a fine of 357 million won (US$260,000) [...]
SEOUL, June 10 (Korea Bizwire) — South Korean consumers ranked the dawn delivery market as the most consumer-friendly, while wedding services received the lowest score in a nationwide survey released Tuesday by the Korea Consumer Agency. The findings are part of the agency’s “2024 Consumer Market Evaluation Index,” which assesses how consumer-oriented various markets are [...]
SEOUL, June 5 (Korea Bizwire) — South Korea’s Fair Trade Commission (FTC) announced Wednesday that it will formalize and publicly disclose criteria for identifying online shopping platforms that receive frequent consumer complaints, in a bid to improve transparency and strengthen consumer protection. Under the proposed regulation — titled Rules on Disclosure of Online Retailers with [...]
SEOUL, May 26 (Korea Bizwire) – E-commerce giant Coupang said Monday it has transitioned from a co-representative leadership system to a sole representative system under Park Dae-joon as part of efforts to drive growth through artificial intelligence (AI)-based logistics innovation. The company, wholly owned by New York-listed Coupang Inc., had been led by two representative directors, Park and Kang Han-seung. Park has spearheaded the nationwide expansion of Coupang’s renowned Rocket Delivery service and led the [...]