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Genesis and Hyundai Secure Top Spots in J.D. Power’s Latest Vehicle Technology Satisfaction Survey

Genesis and Hyundai Secure Top Spots in J.D. Power’s Latest Vehicle Technology Satisfaction Survey

SEOUL, Aug. 25 (Korea Bizwire) —In the recently unveiled vehicle technology satisfaction survey by renowned U.S. market research firm J.D. Power, Genesis and Hyundai have emerged as frontrunners, clinching the first and second positions, respectively. Released on August 24, the 2023 U.S. Technology Experience Index (TXI) survey conducted by JD Power revealed that Genesis achieved [...]

Hyundai Ranks Below Average in J.D. Power’s Customer Service Rating

Hyundai Ranks Below Average in J.D. Power’s Customer Service Rating

SEOUL, March. 11 (Korea Bizwire) — Hyundai Motor Group, the South Korean automotive group which has Hyundai Motor Co. and Kia Corp. under its wing, received a failing grade in U.S. marketing information service firm’s customer service satisfaction study. According to the J.D. Power U.S. Customer Service Index (CSI) Study, Hyundai, Kia, along with Hyundai’s [...]