SEOUL, Aug. 25 (Korea Bizwire) —In the recently unveiled vehicle technology satisfaction survey by renowned U.S. market research firm J.D. Power, Genesis and Hyundai have emerged as frontrunners, clinching the first and second positions, respectively. Released on August 24, the 2023 U.S. Technology Experience Index (TXI) survey conducted by JD Power revealed that Genesis achieved [...]
SEOUL, March. 11 (Korea Bizwire) — Hyundai Motor Group, the South Korean automotive group which has Hyundai Motor Co. and Kia Corp. under its wing, received a failing grade in U.S. marketing information service firm’s customer service satisfaction study. According to the J.D. Power U.S. Customer Service Index (CSI) Study, Hyundai, Kia, along with Hyundai’s [...]
SEOUL, Feb. 11 (Korea Bizwire) — South Korea’s Kia Corp. topped all rivals for the first time in the mass-market and premium brand segments in this year’s consumer reliability study, Hyundai Motor Group said Friday. Kia ranked first overall in J.D. Power’s 2022 U.S. Vehicle Dependability Study (VDS), with its bigger affiliate Hyundai and Hyundai’s [...]
SEOUL, Feb. 19 (Korea Bizwire) — Kia Corp., South Korea’s second-biggest carmaker, said Friday it became the best-scoring mass-market brand in this year’s J.D. Power’s Vehicle Dependability Study results. Kia beat perennial No. 1 Toyota Motor Corp. and 16 other mass-market brands to become the most dependable mainstream brand in terms of problems owners of [...]
SEOUL, Jun. 20 (Korea Bizwire) — South Korean carmakers Hyundai Motor Co. and Kia Motors Corp. have garnered the three highest marks in J.D. Power’s annual automotive quality survey, they said Thursday. The companies said they expected the achievements to help boost sales in the United States as J.D. Power’s closely followed Initial Quality Study [...]
SEOUL, Jul. 3 (Korea Bizwire) — South Korean carmaker Hyundai Motor Co. said Monday it took the top spot in J.D. Power’s customer satisfaction survey in China this year despite declining sales in the wake of a diplomatic row between the two countries. In 2017, Hyundai Motor took the No. 1 position back in China [...]