SEOUL, April 24 (Korea Bizwire) – Mobile GS Shop, a Korean retail giant, announced on April 20 that computer software used to automatically recommend products has recently won an online competition against one of the retailer’s merchandisers. Of the more than 30,000 customers participating in the event, two-thirds of them favored the software. The promotion [...]
SEOUL, April 20 (Korea Bizwire) – With many Koreans enjoying online shopping overseas, the number of consumers issued customs clearance codes for overseas direct purchases has tripled in the past year. To purchase goods directly from overseas online retailers, some 3.38 million Koreans had been issued personal customs clearance codes as of February 2016. According [...]
SEOUL, March 14 (Korea Bizwire) – Online shopping operators are turning to personalized services as they try to differentiate themselves in the teeming industry, taking care of small errands like shoe polishing to more extensive services that include interior remodeling, industry watchers said Monday. Further blurring the online-offline boundary, these operators are taking broader steps [...]
SEOUL, Nov.30 (Korea Bizwire) – Americans were not the only shoppers to embrace Black Friday sales, as Koreans flocked to online stores to take advantage of huge discounts. According to Mall Tail, the largest domestic overseas online shopping agent, the number of consumers who visited their site doubled on November 28 (which was November 27 [...]
SEOUL, Nov.16 (Korea Bizwire) – As the market for direct purchase products from overseas continues to show dramatic annual growth, it is estimated that by 2020 the annual trade volume will exceed $20 billion. Researcher Kim Gwang-seok from the Hyundai Research Institute (HRI) emphasized the need to establish policies that respond to the changing market, [...]
SEOUL, Oct. 5 (Korea Bizwire) — Shopping at large discount stores has become a less preferred chore for Lee Na-young after the troubling experiences of pulling a cart through crowds and standing in long checkout lines with her two babies crying. When Lee ran out of diapers and wet issues during a busy week, she [...]
SEJEONG, August 4 (Korea Bizwire) – Even though consumption in Korea froze as a side effect of the Middle East Respiratory Syndrome (MERS) outbreak, the portion of online shopping increased, reaching an all-time high. With consumers avoiding crowded areas, online shopping presented a safe and convenient alternative. According to the ‘Sales Trend in Retail and Online [...]
Seoul, July 20 (Korea Bizwire) – Consumer “A” bought a pair of shoes for 249,000won last month. When “A” received the shoes, “A” didn’t like the design and requested a refund. However, the seller rejected the request, saying the shoes were not refundable because they were tailor made. As the number of people purchasing shoes [...]
SEOUL, April 8 (Korea Bizwire) – As more Korean consumers seek overseas direct purchases, consumer complaints are mounting in the sector. Most complaints were related to delivery issues and product defects. The Korea Consumer Agency announced on April 7 that the number of consumer counseling cases related to overseas direct purchases skyrocketed from 149 cases [...]
SEOUL, April 6 (Korea Bizwire) — The total trade volume of online retailers for 2014 surpassed that of large retail stores and department stores for the first time, said Statistics Korea on April 5. Although the overall trade volume through Korean online businesses stood at 45.24 trillion won (US$ 41.62 billion), which is slightly lower [...]